• Relate multiple assets to requests using User Options

    Hello experts, I'm looking for a way to relate multiple assets (devices, infrastructure & peripherals, etc.) to a service request using either User Options or the New Request form on the agent side. Our specific scenario is this: We have a service offering…
  • Current update records in M2M

    Hello, is there a way where we can get newly added entries only in M2M relation? As in the below screenshot, I wanted to get IDs of AUSTRIA & BELGIUM (Delta entries) using Business Rules. I tried with both concat(entity.ImpactedLocations_c.Id…