Hello,
Once the Request is fulfilled and closed, we send a survey notification to the requester.
If the requester doesn't submit a Survey within the specified time (say 3 days), needs to auto-submit the survey as "Satisfied".
Is there a way where we can auto-submit (close with survey) if the requester doesn't respond to the survey within 3 days of closure?
using BR or Integration Studio can we read the pending Surveys and submit them from the backend automatically?
Kindly suggest