Popular Tags

  • Remapping with out data migration in SM

    Hello Experts, We have a table cm3rm1 currently contains the field that contains control characters and contains multiple individual items in the single record. We want to break this out into a separate table. We found the below documentation to…

  • KM SOLR Search Engine Reindex Result -1

    Hi guys, I understand that there is no support for version 9.40, but a customer is still using this version. A few days ago I installed KM Solr 9.40, I configured the parameters according to the installation guide but when I try to index the libraries…

  • Service Manager 9.50 - Request - Request Task QBE list problem

    Hello experts, We are having a problem with displaying a Request Task information on Request object, we have virtual join with Request Task and information like "Task No" , "Category" is filled... but "Description" is empty, we have set up input "description…

  • Problem with parsing ISO 8601 date

    Hello experts, Does anyone know how can I parse date type: 2019-03-01T01:00:00Z or 2019-03-01T01:00:00 into SM kind of date mm/dd/yy hh:mm:ss? Best regards, Dino

  • Problem with Apache2.4 - wrong message size and additional errors

    Hello experts, I am having a problem with Apache 2.4: [Wed Mar 07 08:04:42 2018] [10868:11636] [error] ajp_connection_tcp_get_message::jk_ajp_common.c (1412): (ajp13w) wrong message size 27714 8192 from 127.0.0.1:8009 [Wed Mar 07 08:04:42 2018] [10868…

  • Problem with Underscore.js library function _.difference

    Hello, I am having a problem with _.difference function when I am calling a function from LINK when I have used it for the purpose of comparing two arrays, one of them is current file field and the other one is queried list of items inside of cirelationship…

  • Error configuring SM9

    Hi, I have installed SM 9.50 in an RHEL 7.2 machine. I get a signal 7 error while configuring the installation. I have attached the detailed log. Please advise. 2864( 2864) 02/01/2018 11:47:11 RTE I Using "utalloc" memory manager, mode [0] 2864( 2864…
    • ConfigureLog.zip

  • NEED TO ADD A SURVEY URL IN EMAIL TEMPLATE IN HP SERVICE MANAGER

    Hello Guys, Im in a big fix now.I need to add a survey URL to the emails being sent out by service manager when a ticket is closed.Unfortunately,i do not know where to do this or where to find the template. SCSMTP is being used to send emails in the environment…

  • I have a .xml file how to import it to HPSM??

    Hello, I have a .xml file how to import it to HPSM?? while i was importing that file by going to Tailoring->Database Manager-> and adding that .xml file it say's that ( Such type of file is not allowed as an attachment. (incident.do.xml) ) . How to Import…

  • Upgrading Service Manager 9.30 to 9.34 via patch... what are the installation steps

    I have found the Server and Client patch (shown below). Are these patches inclusive of 9.31,32,33? When I click on installation notes for the server patch it takes you to the top patch page but does not include any notes on applying the patch. " 2. For…

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