Hello, community!
My question is about dashboard and Reports in HPSM. I have 2 identical systems with two identical Reports (including ID and permissions). On the test system, everything works fine, but when I migrate to the production system, when…
Hi Experts
We are looking for information to know if with Service Manager and the End User Chat it allows us to obtain the following metrics. But we can't find them, could you tell us if they can be obtained with Service Manager/end user chat?
Chat…
Hello everyone. I need support to create a satisfaction user report by the team ( I mean if we have group for example Application Team, So i need a satisfaction report by closed this team. We have updated the issue as attached.
Does anyone have the Operational Reports for Service Manager in SSRS format?
P.S. This thread has been moved from HP Service Desk Support and News Forum to HP Service Manager / Service Center Support and News Forum. - Hp Forum Moderator
Hi guys, sorry this is a very simple one. I just switched to HPSM and need to know how to get the report of List of Tickets Assigned on a specific date? I am facing issues finding the name of the field that I need to select in Advance Query that gives…