• Show dashboard homepage in ess.do (service manager)

    Hi Expert. I have a question. can I enable Dashboard as the default login page for the ESS page? Now I can public for end-users by visible the Dashboard function in the ESSSM menu, and they can access it. The second question is when end-users access…
  • SM: End User Chat metrics

    Hi Experts We are looking for information to know if with Service Manager and the End User Chat it allows us to obtain the following metrics. But we can't find them, could you tell us if they can be obtained with Service Manager/end user chat? Chat…