Popular Tags

  • KM SOLR Search Engine Reindex Result -1

    Hi guys, I understand that there is no support for version 9.40, but a customer is still using this version. A few days ago I installed KM Solr 9.40, I configured the parameters according to the installation guide but when I try to index the libraries…

  • SM 9.41 - Conditional Inputs/Dropdowns

    Good Day, I am trying to make it where X number of fields are invisible to the end user until a selection is made (not null) in the first drop-down box. EXAMPLE: In the photo below, I would like drop-down boxes 2-4(red) to stay invisible until an option…

  • Auditing with Format Control HP SM 9.40

    HP SM 9.40 : Tailoring help topics for printing manual In this pdf document, it mentions 'Add lookup functionality to format control' on page 296. I can get the server to track the auditing changes in the 'Audit Log' but it will not give me the drop-down…

  • Error during SM 9.40 instalation [Failure connecting to dbtype 'oracle10' Oracle server 'SM' ]

    Hi all, I´m doing an fresh instalatión of SM 9.40 for a preproduction environment The DB is Oracle 11. Server 2012. R2. ODBC 32 working. TNSPING working I done the upload data without problems, but when i try to start the sm service to start SM, the port…

  • HP SM 9.40: Task Planner is not creating automatic request task based on a request model

    Hi, I'm trying to create a request fulfillment workflow that when I first save the request record, a task from the task planner is created based on my request model. At this moment, I need to click the "Save" button twice on the first phase to make the…

  • SM 9.40: Knowledge article versioning

    Hey Gurus, Do you have a suggestion about how to control Knowledge Article versioning thru SM 9.40? I need to be able to return to previous versions of the article if required and document all versions. Thanks!

  • The Service Manager 9.40 Videos are now out on YouTube HP Enterprise Business !

    The Service Manager 9.40 Videos are now out on YouTube HP Enterprise Business ! What's New in Service Manager 9.40 What's New in Service Manager 9.40 - Service Manager Reporting What's New in Service Manager 9.40 -Smart Analytics Module What's New in…

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.