IdM issue

Hi,

We need to install IdM and following the below document:

https://docs.microfocus.com/doc/Service_Manager/9.80/InstallIdmService

We followed the exact steps but getting error on the browswer.

BR,

Haniyya Rehan

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    I suspect a small mis configuration or incompatibility of jar file. Faster way to resolve would be to open a support call with HPSM support. As they may be able to share a session with you in your timezone. I will need to test your config in my lab to see if something I missed so that will take time unfortunately. 

    You are failing at section where webapp is not able to load(in tomcat 10)  and failing listener due to a mismatch(in 9.x). Documentation specifically mentions Tomcat 10.x because some of the files are compiled in Java 17(60x). SO the failure is around database connection and webapp early stages before it starts a listener. 

    Will update if find something else.

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