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SBM 11.0 - 11.6.1 SSO login certificates are expiring June, 15, 2020

David Goodale
 
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ISSUE:

The default SSO login engine certificates are expiring for SBM 11.0.x - 11.6.x.  The default sample SBM Certificates for STS, Federation Server and SSO Gatekeeper (collectively know as SSO certificates) expire on 25th June 2020.  If you have an issue, you will see a warning about expiring certificates in the SBM Configurator.
 
Users will not be able to connect to SBM and will see the error message: Failed to verify signature. Please see resolution. 
 
If you regenerated your SSO certificates at install/upgrade time, you will not be affected at this time.
 
Note that if you have other Serena products such as Dimensions and Version Manager that use the SSO login engine, you will need to run update steps for those systems at the same time.

HOW TO STEPS:

See KB S142197 to renew SBM SSO login tokens.  This KB contains links for the other integrated products: Dimensions CM, Dimensions RM, Version Manager and Deployment Automation.

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