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Knowledge Doc: OO Operation failed due to incorrect dll version of MS Exchange Webservice

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Environment: Operations Orchestration 2023.05

Situation:

Operations Orchestration (OO) operation failed to execute

From the execution.log, the following details are seen:

2024-07-08 18:39:11,652 [1_WorkerExecutionThread-16_3758200741] (ReflectionAdapterImpl.java:108) ERROR - Failed to run the action! Class: com.hp.oo.execution.control.actions.contentexecution.ContentExecutionActions, method: executeContentAction, reason: Failed to execute content action: com.hp.oo:oo-dotnet-web-actions-exchange-legacy-plugin:2.1.5 -> dotNETWebActions_Exchange.GetEmailListEWS
Reason: Action execution failed! reason: System.IO.FileNotFoundException: Could not load file or assembly 'Microsoft.Exchange.WebServices, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.
File name: 'Microsoft.Exchange.WebServices, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
 
Server stack trace:
   at dotNETWebActions_Exchange.GetEmailListEWS.Execute(ActionRequest req, ISession s, IActionRegistry reg)
   at com.hp.oo.sdk.plugins.dotnet.legacy.LegacyActionExecutor.com.hp.oo.sdk.plugins.dotnet.IActionExecutor.Execute(String executionId, String action, IDictionary`2 context)
   at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg)
 
Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at com.hp.oo.sdk.plugins.dotnet.IActionExecutor.Execute(String executionId, String action, IDictionary`2 context)
   at com.hp.oo.sdk.plugins.dotnet.adapter.DotNetAdapter.Execute(String executionId, String plugin, String action, IDictionary`2 context)
   at com.hp.oo.sdk.plugins.dotnet.adapter.DotNetAdapter.Execute(String executionId, String plugin, String action, Map javaContext)
   at com.hp.oo.sdk.plugins.dotnet.adapter.__DotNetAdapter.Execute0(IntPtr __envp, JniLocalHandle __obj, JniLocalHandle executionId, JniLocalHandle plugin, JniLocalHandle action, JniLocalHandle javaContext)

For cause and resolution, read the complete knowledge document

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