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  • Cisco Wlan Controller 9800-40 HA cluster issue-duplicate Antennas

    NNMi 2023.4 P2 on Linux
 Oracle Remote DB Application failover and testsystem no failover Production and non Production /opt/OV/support/nmshotfix.ovpl -L A.20.24 : nmshotfix.ovpl Patch Independent Hotfix List ============================= None…

  • External Mode Ldap integration with NNMI

    Hi Guys, I want to do integration external ldap with NNMI, but I am getting some failed about that. you can see failed code below; User is not authorized for the requested resource. HTTP Status 403 - Access to the requested resource has been denied…

  • Master Collector and Traffic Collector Setup

    Can Master and Leaf collectors be co-located on the same NNMi Management Server 2021.11 in a standalone architecture for a Large Scale (9000 nodes) environment with Embedded Database? Using the helpful Interactive Guide shows nothing in Install NNMi…

  • how to reset admin password

    Hello Our customer changed admin password and then currently could not login NA with admin account How could they reset admin account's password ? Customer is using NA 2020.08 on Linux Thanks Suluhan

  • How to identified which MIBs needs to be loaded in NNMi

    Hello Team, We have observed below are supported MIBS which needs to be loaded in NNMi but didn't understand which MIB needs to be loaded. and CIENA-WS-MIB file is already loaded in NNMi but it showing unloaded MIBS. Unloaded MIBs (Click to Load or Upload…
    • UNLOADED-MIBS.zip

  • Unable to load CIENA-WS-TYPEDEFS-MIB.mib file in NNMI

    Hello All, Unable to load MIB CIENA-WS-TYPEDEFS-MIB.mib in NNMi. getting below error: Could not load [CIENA-WS-TYPEDEFS-MIB] MIB Module(s) from file user-snmp-mibs/CIENA-WS-TYPEDEFS-MIB.mib at 1:03:29 AM: Failed to load MIB modules from [$NnmDataDir/shared…

  • Support Tip - Common Error Messages in the DatabaseDataMonitor

    some of the most common messages on the WebUI > Admin > System Status > DatabaseDataMonitor on NA can be solved in this way: Error Message Resolution Could not find an Inventory group snapshot. You will require an Inventory snapshot at least once a week…

  • Add a Banner to the NA CLI

    sometimes you will need a banner to identify your NA CLI instance Dev or Production, a way to do this is as follows: Add to the /opt/NA/jre/adjustable_options.rcx to have a banner on the login of the banner: <option name="proxy/ssh_banner">YOUR BANNER…

  • (NNMi) Support Tip: The "early" trap filter is now implemented in nnmtrapreceiver

    Folks, The "early" trap filter has been implemented within the nnmtrapreceiver process in order to improve performance back in the middle of last year. However the implementation has ramifications in respect of viewing the active list, updating the…

  • (NNMi) Support Tip: How to correlate the traps related to the new WLC AP monitoring feature

    Folks, With the introduction of the new Wireless Access Point (WLC AP ) feature in NNMi 10.50 there are two related traps that are sent to NNMi to "associate" and "disassociate" the APs to and from the WLCs. The following KCS document details how these…

  • (NNMi) Support Tip: StatePoller module of ovjboss failed to initialize

    Hello everyone. There can be situations, where status polling just does it all wrong, since StatePoller module did not load with ovjboss process. The root cause is well-hidden, caused by inappropriate permissions on the shared drive. Read KM02154844…

  • (NNMi) Support Tip: mib module name not loaded

    Folks, In case you see "Exception on operation: The specified mib module name is either not loaded or invalid <mib_location>" error when loading MIB, please have a look at following document: https://softwaresupport.hpe.com/group/softwaresupport/search…

  • NNMi (Support Tips) - Polling Juniper devices for CPU Utilization via jnxOperatingCPU

    Hi, I would like to share below knowledge document regarding the changes in Juniper CPU Polling policy. Title - Polling Juniper devices for CPU Utilization via jnxOperatingCPU Link to SSO:- https://softwaresupport.softwaregrp.com/group/softwaresupport…

  • (NNMi) Support Tip: How to troubleshoot name resolution services for NNMi running on Linux

    Network Node Manager i-series (NNMi) operating health largely depends on correct setup of name resolution services. This article has information about built-in tools to check whether the services are working reliably. Sometimes our customers (and we as…

  • (NNMi) Support Tip: Upgrading NNMi to 10.30 or 10.40 may leave Ovjboss unstartable.

    Folks, Please be aware of a possible upgrade issue with NNMi 10.30 and 10.40 that may leave Ovjboss unstartable. The issue and simple resolution is documented in the following KCS document KM03079810 The issue has been reported and will be addressed in…

  • (NNMi) Support Tip: Security announcement around CVE-2017-8948

    Hello Folks, This article is aimed at answering the following query around CVE-2017-8948 Query : Does the remote bypass security restrictions, XSS, URL redirection (CVE-2017-8948) vulnerability impact HPE Network Node Manager (NNMi) v10.30 ? Response…

  • (NNMi) Support Tip: How are Device Agents updated and patched in NNMi

    Folks, Since NNMi 10.10 the way NNMi Device agents are updated and patched has changed. The following document details the change along with how to get and install the latest versions for the later versions of NNMi. KM03047005 How are Device Agents updated…

  • (NNMi) Support Tip: NNMi accessing the database

    Folks, With the introduction of NNMi 10.20, how NNMi accesses the database has changed. At the same time there are 2 encryption algorithms used to access the database depending on whether the system was upgraded from a version prior to 10.20 or it has…

  • (NNMi) Support Tip: nnm.keystore file on the local node is different than the existing cluster node

    When running nnmcluster command from the terminal with no options (interactive mode) the following error is seen and no output is displayed: Error: The nnm.keystore and/or nnm.truststore file on the local node is different than the existing cluster node…

  • (NNMi) Support Tip: troubleshooting NNMi - NPS data sharing issues

    Folks, In case your are wondering how to troubleshoot NNMi - NPS data sharing issues , please have a look at following document: https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM00356929 Chen Pan HP Support If…

  • (NNMi) Support Tip: Some issues with OCTET_STRING trap varbind values displayed by NNMi

    Folks, This document explains why at times some OCTET_STRING trap varbind values are displayed in ASCII missing some data. https://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/-/facetsearch/document/KM03064837 All the best,

  • (NNMi) Support Tip: No longer able to log in NNMi with LDAP users, after upgrading to 10.3x

    Hello, In this opportunity we want to share the following document: https://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/-/facetsearch/document/KM03063351 No longer able to log in NNMi with LDAP users, after upgrading to 10.3x Best…

  • (Metrics) Support Tip: Latest available patches and where to find them

    Hello, If you are looking for the Metrics iSPI latest patches, here they are: Metrics iSPI 10.0x Patch 2: NPS10L_00002 - network node manager ispi performance for metrics 10.00 x Patch 2 for Linux/64 - https://softwaresupport.hp.com/group/softwaresupport…

  • (NNMi) Support Tip: Latest available patches and where to find them

    Hello, If you are looking for the NNMi latest patches, here they are: NNMi 10.0x Patch 7: NNM1000L_00007 - Network Node Manager 10.0x Patch 7 for Linux/64 - https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/LID…

  • (NNMi & Metrics) Support Tip: Security announcement around CVE-2017-15707 & CVE-2017-7525

    Hello Forumites, Here is a quick update on the impact scope of the Apache Struts 2 vulnerabilities (CVE-2017-15707 & CVE-2017-7525) on HPE Network Node Manager (NNMi) and the related iSPIs. Vulnerability Description : The REST Plugin is using an outdated…

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