SA communication error - Spin and/or Gateway are unavailable

Hi Experts,

We have issue staring up issue after reboot (after patching).

I'm getting below issue while trying startup. 

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Verify communication with "spin":
(Waiting approx. 5 minutes)
................................................................................................................................
Operation timed out - FAILURE (unknown communication error - Spin and/or Gateway are unavailable)
opsware-sas: Cannot start "mm_wordbot" - dependency check failed
Failed to perform "startsync" operation on Opsware SAS components.

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Its a single Mesh, Version 24.1.003, RHEL 8.x .

Logs doesn't showing much except below ssl error. DB and App server have same time & zone.

M2Crypto.SSL.SSLError: ('error:0A0000C7:SSL routines::peer did not return a certificate', 167772359)

  • 0  

    Hello Ishant,

    We apologize for the delay response!

    Haven't you yet opened a ticket? Seems like we might need to gather logs to investigate further and I think it would be better to open a support case to track your issue.

    Kindly let us know your comments.

    Kind regards,

    Luis Arias,
    OpenText Customer Support Engineer / SA-OO.
    Although I am an OpenText employee, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a "Like" or click on "Verify Answer" under the "More' button.