Hi Greg,
thanks for the question.
Aviator is nothing more than chat bot.

Aviator generates responses based on your questions or the selected Operations Bridge Manager (OBM) event. The response can vary in length and detail depending on the complexity of the query. You can ask follow up questions to get more accurate and relevant answers or start a new chat. 

Aviator has answers to many questions based on pre-defined content, which is getting refreshed and updated all the time. In the future, you will also have capability to upload more documents to help Aviator answer questions based on your needs.

In addition, Aviator includes knowledge for these domains OOTB:

    Apache Cassandra

    Amazon Elastic Kubernetes Service (EKS)

    Azure Kubernetes Service (AKS)

    Kubernetes

    Microsoft Windows

    Microsoft SQL Server

    openSUSE Linux

    Operations Bridge Manager (OBM)

    AI Operations Management

    PostgreSQL

    Rocky Linux

    Vertica

You can also add your own content called "external knowledge" such as internal knowledge articles and procedures.