Hello,

Please ensure you have followed the instructions here: docs.microfocus.com/.../connectedservers

Assuming you have run through these steps please check in /opt/HP/BSM/log/jboss/opr-webapp.log and /opt/HP/BSM/log/opr-scripting-host/opr-scripting-host.logon the GW that you are using.

The log files will show lines that might look like these:

/opt/HP/BSM/log/jboss/opr-webapp.log:
2025-11-11 16:30:39,954 [ajp-nio-127.0.0.1-8009-exec-3] WARN PingService.invoke0(-2) - Adapter ping fails with reason: Request to Connected Server 'COSO_Data_Lake' on node 'itom-di-receiver-svc' failed with exception: java.lang.RuntimeException, detail: Method Not Allowed.

/opt/HP/BSM/log/opr-scripting-host/opr-scripting-host.log:
2025-11-11T07:11:39.867Z INFO com.hp.opr.epi.sync.adapter.groovy.ForwardingScriptExecutorImpl.init(61) [RMI TCP Connection(2076)-10.2.57.76] Initializing forwarding script: COSO Data Lake Event Forwarding Script
2025-11-11T07:11:39.867Z DEBUG com.hp.opr.epi.sync.adapter.groovy.ForwardingScriptExecutorImpl.executeMethod(140) [RMI TCP Connection(2076)-10.2.57.76] Executing script COSO Data Lake Event Forwarding Script, method=init
2025-11-11T07:11:40.072Z DEBUG com.hp.opsbridge.aiops.forwarder.LCoreAdapter.init(32) [ForwardingExecutor-1] SecCore init started
2025-11-11T07:11:40.143Z DEBUG com.hp.opsbridge.aiops.forwarder.LCoreAdapter.init(71) [ForwardingExecutor-1] SecCore initialized successfully
2025-11-11T07:11:40.251Z INFO com.hp.opsbridge.aiops.forwarder.LCoreAdapter.init(92) [ForwardingExecutor-1] OBM classic core ID:
2025-11-11T07:11:40.287Z INFO com.hp.opsbridge.aiops.forwarder.ShadowAdapter.New(81) [ForwardingExecutor-1] Initializing ITOM Analytics Adapter ...
2025-11-11T07:11:40.287Z INFO com.hp.opsbridge.aiops.forwarder.ShadowAdapter.getUrl(143) [ForwardingExecutor-1] DES/Receiver URL = itom-di-receiver-svc:5050/.../receiver
2025-11-11T07:11:40.287Z DEBUG com.hp.opsbridge.aiops.forwarder.ShadowAdapter.New(103) [ForwardingExecutor-1] ### Wed Nov 22 07:11:40 UTC 2023: init() called ###
parameter connected server ID: 772ae484-f42e-49fa-904a-e89eb7c87120
parameter connected server name: COSO_Data_Lake
parameter connected server display name: COSO Data Lake
parameter url: itom-di-receiver-svc:5050/.../receiver
...
2025-11-11T07:11:40.310Z INFO com.hp.opsbridge.aiops.forwarder.KeyAndTrustStore.Get(22) [ForwardingExecutor-1] returning new file key- and truststore helper
2025-11-11T07:11:40.502Z INFO com.hp.opsbridge.aiops.forwarder.ShadowAdapter.New(118) [ForwardingExecutor-1] ITOM Analytics Adapter initialized. INSTALL_DIR=/service/topaz, OBM VERSION=11.60.011.001, Forwarding to itom-di-receiver-svc(Internal)
2025-11-11T07:11:40.503Z DEBUG com.hp.opr.epi.sync.adapter.groovy.ForwardingScriptExecutorImpl.scriptLifecycleController(201) [RMI TCP Connection(2076)-10.2.57.76] method com.microfocus.opsbridge.aiops.forwarder.ItomAnalyticsAdapter.init returned successfully
2025-11-11T07:11:43.856Z INFO com.hp.opr.epi.sync.adapter.groovy.ForwardingScriptExecutorImpl.scriptLifecycleController(209) [RMI TCP Connection(2076)-10.2.57.76] Script with id [2e798590-b8a4-45d1-838c-20cfbddbd632] and label [COSO Data Lake Event Forwarding Script] reports an error: Exception encountered while executing ping: Method Not Allowed java.lang.RuntimeException: Method Not Allowed
at com.hp.opsbridge.aiops.forwarder.WrappedClient.checkResponse(WrappedClient.java:172)
at com.hp.opsbridge.aiops.forwarder.WrappedClient.ping(WrappedClient.java:111)
at com.hp.opsbridge.aiops.forwarder.ShadowAdapter.ping(ShadowAdapter.java:176)
at com.hp.opsbridge.aiops.forwarder.ShadowAdapter$ping$0.call(Unknown Source)
at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:48)
...
at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:815)
at java.lang.Thread.run(Thread.java:750)
2025-11-11T07:11:43.856Z ERROR com.hp.opr.epi.sync.adapter.groovy.ForwardingScriptExecutorImpl.executeMethod(148) [RMI TCP Connection(2076)-10.2.57.76] Script execution failed: COSO Data Lake Event Forwarding Script, method=ping
2025-11-11T07:11:43.856Z DEBUG com.hp.opr.epi.sync.adapter.groovy.ForwardingScriptExecutorImpl.executeScript(131) [RMI TCP Connection(2076)-10.2.57.76] Exit executeScript() ping

...would you be able to share these lines?   Please feel free to change IP addresses or obscure anything that you don't want to share.

Next, does this work, where itom-di-receiver-svc is replaced with the real data ingestor IP address and port number?:

OBMSERVER # /opt/OV/bin/bbcutil -ping itom-di-receiver-svc:5050

I hope this helps.