OpenText ZENworks Service Desk Community

Expand zenworks port documentation with specific information on Layer 7 protocol types

Bjorn Kelsen

Currently we are forced to workaround this by using "unpsecified-TCP" but this is not quite good enough looking at it from a security point of view
- 11 months ago
- OpenText ZENworks Service Desk
- ZENworks Service Desk Ideas
Ajout de la version WINDOWS 11 EDUCATION 23H2 dans ZCM 23.4

Antony Chalumeau

Après installation de la version 23.4 de ZCM, nous constatons que seules les versions PRO et ENTREPRISE sont compatibles avec ZCM 23.4 . Nous aimerions que dans un futur Patch, cette version soit prise en compte.
- 11 months ago
- OpenText ZENworks Service Desk
- ZENworks Service Desk Ideas
Multiple ZSD Registrations in ZCM/ZCC

ppedron

Currently in ZCM / ZCC Console there is one ZENworks Service Desk Registration at a time. This connection works great to automate delivery of Items into my Production Service Desk. This also allows for Store Items coming in from ZCM. If I have a ZSD…
- over 3 years ago
- OpenText ZENworks Service Desk
- ZENworks Service Desk Ideas
Making ZENworks Integration Navigation Easier

ppedron

Easing Navigation after Integrating ZENworks Servic Desk with ZENworks Configuration Management Zone and Selecting any/all of the Item Categories - Hardware, Software, Bundles, Mobile. For sake of example - Selecting Hardware Import and after Analyze…
- over 3 years ago
- OpenText ZENworks Service Desk
- ZENworks Service Desk Ideas
ZENworks import option to remove/delete items no longer in ZEN

Sector_osh

When items are removed from ZEN it would be useful to have an option that during the subsequent imports those items are also removed from the service desk CMDB.
- over 4 years ago
- OpenText ZENworks Service Desk
- ZENworks Service Desk Ideas
Better control over bundle launches

MigrationDeletedUser

When a ZENworks application bundle is assigned to a device/user in ZENworks, there is functionality available to control and automate the launch of that bundle, for example triggering installation of the associated software without the need for the end…
- over 6 years ago
- OpenText ZENworks Service Desk
- ZENworks Service Desk Ideas
Availability to select a device from a list of all user related devices for remote control

brichtering

The customer doesn’t want to select the hardware device of the user everytime he is opening a ticket. Because of the ZENworks integration the relationship between user and his devices is already there and imported into ServiceDesk. He wants to remote…
- over 7 years ago
- OpenText ZENworks Service Desk
- ZENworks Service Desk Ideas
ZENworks import with serial number as item number

jskelton

Currently the only option to import hardware items from zenworks allows for the device name or a auto generated number. We would like to use the machine serial number for this to match historical use. this also helps when we rename a machine to match…
- over 7 years ago
- OpenText ZENworks Service Desk
- ZENworks Service Desk Ideas
ZENworks AMIE import: Ability to import inventory only devices

MigrationDeletedUser

Provide an ability to import ZENworks inventory only devices into NSD CMDB through the new ZENworks import UI Currently I can import hardware, software and bundles through UI. Where as I can import inventoried only devices through the AMIE driver (XML…
- over 9 years ago
- OpenText ZENworks Service Desk
- ZENworks Service Desk Ideas
ZENworks Import UI - Option to migrate custom AMIE XMLs

MigrationDeletedUser

I want an ability to migrate custom AMIE XMLs to the new ZENworks Import UI. Currently the UI gives an option to only migrate system provided AMIE XMLs
- over 9 years ago
- OpenText ZENworks Service Desk
- ZENworks Service Desk Ideas
ZENworks Import UI - Option to add additional fields

MigrationDeletedUser

With the old AMIE driver, we were able to add additional fields or ZENworks ADF fields during import. An example for this is:
- over 9 years ago
- OpenText ZENworks Service Desk
- ZENworks Service Desk Ideas
ZENworks AMIE import UI - Option to add Prefix values

MigrationDeletedUser

Before 7.1 in the AMIE xml driver, we were able to add prefix- and post values: The items were created as 0-item1, 0-item2 etc The new ZENworks Import UI does not allow those. Please add this feature to the ZENworks Import
- over 9 years ago
- OpenText ZENworks Service Desk
- ZENworks Service Desk Ideas
ZENworks AMIE Import - select other state, than entry state

MigrationDeletedUser

Currently the ZENworks AMIE import only supports the initial lifecycle state as item as entry point i.e "available"state. I need the "deployed" state as entry point, while the machines are mostly deployed via ZENworks. Also when importing data mostly…
- over 9 years ago
- OpenText ZENworks Service Desk
- ZENworks Service Desk Ideas
Assign ZCM bundles to LDAP groups via NSD console

MigrationDeletedUser

Allow to assign bundles also to LDAP groups via NSD console Currently the NSD-ZCM integration allows the NSD operator to assign ZCM bundles to either users or workstations, while is not possible to assign software bundles to groups. Within the ZCM console…
- over 9 years ago
- OpenText ZENworks Service Desk
- ZENworks Service Desk Ideas

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OpenText ZENworks Service Desk

Expand zenworks port documentation with specific information on Layer 7 protocol types

Ajout de la version WINDOWS 11 EDUCATION 23H2 dans ZCM 23.4

Multiple ZSD Registrations in ZCM/ZCC

Making ZENworks Integration Navigation Easier

ZENworks import option to remove/delete items no longer in ZEN

Better control over bundle launches

Availability to select a device from a list of all user related devices for remote control

ZENworks import with serial number as item number

ZENworks AMIE import: Ability to import inventory only devices

ZENworks Import UI - Option to migrate custom AMIE XMLs

ZENworks Import UI - Option to add additional fields

ZENworks AMIE import UI - Option to add Prefix values

ZENworks AMIE Import - select other state, than entry state

Assign ZCM bundles to LDAP groups via NSD console

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