Chat is a major function for todays communication especially with Ticketing and Requests.
Let's bring back a Native Web Chat in ZENworks Service Desk so that;
Don't need a third party chat program
Chat integration populates the Requests Notes…
Delete or mark tickets as deleted in Service Desk via webservice Need this function as a webservice because of german dsgvo (gdpr) we have to delete tickets which are older than xxx years. Please extend the request api to delete tickets or mark tickets…