Verified Answers

If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it! Learn more

  • State Not Answered
  • Replies replies
    2
  • Subscribers subscribers
    5
  • Views views
    177
  • Users 0 members are here
Related
Options

Issue with attachments and special characters

YJustin

Hello,

It was brought to our attention that screenshots on macs, then uploaded to ZSD, cause attachments to break. We believe this is because of the macs inserting U+202F (Narrow No-Break Space) at the end before AM/PM.

If one is attached, we will repeatedly get the following error, making access to all attachments on the request inaccessible. 


We have queried the database and can see issue with the name...



Curious what the fix is for these and if there is any way to handle, rename, or alert users when attempting to attach. 


Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.