ZSD Downloads

YJustin 7 months ago

Hello,

We currently have ZENworks v23 installed and looking to upgrade to v24. Unfortunately, when we attempt to download, we do not see anything other than v8 and earlier. Is there somewhere different to download?

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ppedron 7 months ago in reply to YJustin +2 suggested

I will investigate further. I see your Company name in your screenshot so that should be a good start for me. I will post here on findings, give me a few days to dig into this. You can reach out any…
YJustin 7 months ago in reply to ppedron +2 verified

Hello, I opened a ticket and support was able to to sort out the backend to grant us access.
Craig Wilson 7 months ago in reply to YJustin +1

I think you need to reach out to open a Ticket with Customer Support or Licensing. Most likely there is a back-end issue with your account causing it to not be displayed.

0 Craig Wilson 7 months ago

Did you select 24.1 From the Downloads.

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0 YJustin 7 months ago in reply to Craig Wilson

That is the thing, there isn't any option for anything later than 8 on any of our product names.
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0 Craig Wilson 7 months ago in reply to YJustin

I think you need to reach out to open a Ticket with Customer Support or Licensing. Most likely there is a back-end issue with your account causing it to not be displayed.

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0 ppedron 7 months ago in reply to YJustin

I will investigate further.

I see your Company name in your screenshot so that should be a good start for me.
I will post here on findings, give me a few days to dig into this.

You can reach out any time for ZENworks products to me -ppedron@opentext.com or the ZENworks team - zen@opentext.com.

Paul Pedron
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0 ppedron 7 months ago in reply to ppedron

Apologies for the delay.

Still checking with SLD team.

Paul Pedron
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+1 YJustin 7 months ago in reply to ppedron

Hello,

I opened a ticket and support was able to to sort out the backend to grant us access.
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