Hi
Is there a way for technician to have the same view as the client of the Knowledge base ? Thanks !
Technician view
Client view
Cybersecurity
DevOps Cloud
IT Operations Cloud
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Hi
Is there a way for technician to have the same view as the client of the Knowledge base ? Thanks !
Technician view
Client view
Which version of SD are you on?
You could potentially publish the article and view via the knowledgebase to see how it displays.
Having a preview as customer function might a nice enhancement to add our "Ideas" section for Service Desk: community.microfocus.com/.../zsdideas