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Service Desk installation problem

MigrationDeletedUser over 6 years ago

I have problem installing Service Desk 7.4

After installing the software, I configured database(MySQL), tested the connection and it showed success message, when tried to save the configuration I got error "could not execute query". When I checked the logs I found statement

"Table 'servicedesk.version' doesn't exist"

, then I tried created all the tables manually but even that didn't helped. What should be the problem, anyone has ideas, please share it.

Additionally I got below exceptions at application startup, anything related to this?

SEVERE [localhost-startStop-1] org.apache.catalina.session.StandardManager.startInternal Exception loading sessions from persistent storage
 java.lang.NullPointerException

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service desk

0 MigrationDeletedUser over 6 years ago

pskarthic,

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0 MigrationDeletedUser over 6 years ago in reply to MigrationDeletedUser

I too am having the same issue here.
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Service Desk installation problem

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