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Public Alerts

I am trying to create a Public Alert on the login page. I created an Information alert and on the Alert icon, it shows a "1", which is the alert I created. In Chrome, when I click on it, I go to a page that says "Your request produced an error." In IE, I get an HTTP 500 error. Is there anything else I need to do to get the Public Alerts working? Do I need to restart the Livetime service or something? The page it is taking me to is "http://<server name>:8700/LiveTime/WebObjects/LiveTime.woa/wa/alerts"