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Bulk update Request Team field?

atobias over 6 years ago

Is there a way to "bulk" update the request team field for a bunch of Items? I imported a large group of items using AMIE import. I had the Request team populated in my CSV file, however it did not import into the Items. When I select and edit an individual item, the Request Team field is visible and I can edit/populate it. If I select multiple items, and then the 'Bulk' option, the Request Team field is not available.

This would not be a big deal except for the fact that when anyone tries to create a ticket using these items, they are presented an error message stating that the item must have a request team (even when we're attempting to create an incident ticket).

0 MigrationDeletedUser over 6 years ago

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Bulk update Request Team field?

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