Hi,

I am having problems patching Office 365 with ZPM in ZENworks 23.4 always failing in the Analyze Patches Remediation Result part.

Below I provide some logs, as well as additional context regarding the configuration and environment.

Logs:
AnalyzeRemediationResults_2024-05-23_13-19-55.log:

[2024-05-23 13:19:55,260] [DEBUG] [15036] [analyze-remediation-results] [] [SYSTEM] [] [Logger initialized] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,276] [DEBUG] [15036] [analyze-remediation-results] [] [SYSTEM] [] [looking for remediation results in location:  C:\Program Files (x86)\Novell\ZENworks\zpm\remediate_results-084c4dea7702f4b54f4cd841ca4c2968.txt] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,338] [DEBUG] [15036] [analyze-remediation-results] [] [SYSTEM] [] [Remediation has passed for the following patch 0003f405-0000-0000-0000-000000000000:2023-05 Microsoft 365 Current Channel: May 09, 2023(KB1632720248)] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,354] [DEBUG] [15036] [analyze-remediation-results] [] [SYSTEM] [] [Remediation has passed for the following patch 0003fe94-0000-0000-0000-000000000000:2023-07 Microsoft 365 Current Channel: July 27, 2023(KB1662620134)] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,354] [DEBUG] [15036] [analyze-remediation-results] [] [SYSTEM] [] [Remediation has passed for the following patch 00041889-0000-0000-0000-000000000000:2024-01 Microsoft 365 Current Channel: January 09, 2024(KB1712620132)] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,354] [DEBUG] [15036] [analyze-remediation-results] [] [SYSTEM] [] [Remediation has failed for the following patch 000426ba-0000-0000-0000-000000000000:2024-05 Microsoft 365 Current Channel: May 14, 2024(KB1753120152)] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,354] [DEBUG] [15036] [analyze-remediation-results] [] [SYSTEM] [] [Completed with the following return code -1] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,354] [DEBUG] [15036] [analyze-remediation-results] [] [SYSTEM] [] [Exiting with the status -1] [DEBUG] [] [] [] [ZENworks]

.
PatchRemediate_2024-05-23_13-18-13.log:

[2024-05-23 13:18:42,869] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Logger initialized] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:18:58,885] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Not running scan for software installers] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:18:59,025] [INFO] [96] [remediate] [] [SYSTEM] [] [ Adding patch  '000426ba-0000-0000-0000-000000000000' '2024-05 Microsoft 365 Current Channel: May 14, 2024(KB1753120152)' for remediation] [INFO] [] [] [] [ZENworks]
[2024-05-23 13:18:59,025] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Patch '0003f405-0000-0000-0000-000000000000' '2023-05 Microsoft 365 Current Channel: May 09, 2023(KB1632720248)' is not detected .Not remediating] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:18:59,025] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Patch '0003fe94-0000-0000-0000-000000000000' '2023-07 Microsoft 365 Current Channel: July 27, 2023(KB1662620134)' is not detected .Not remediating] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:18:59,025] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Patch '00041889-0000-0000-0000-000000000000' '2024-01 Microsoft 365 Current Channel: January 09, 2024(KB1712620132)' is not detected .Not remediating] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:18:59,057] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Successfully read Current Location settings and Csrs xml] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:18:59,073] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Successfully read Current Location settings and Csrs xml] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:18:59,073] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Successfully read Current Location settings and Csrs xml] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:18:59,088] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Successfully read Current Location settings and Csrs xml] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:18:59,416] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Downloading C:\Program Files (x86)\Novell\ZENworks\zpm\oem.manifest.xml from https://zenserver.local:443/zenworks-content/patch/data/oem/microfocus/manifest/oem.manifest.xml] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:18:59,823] [DEBUG] [96] [remediate] [] [SYSTEM] [] [File oem.manifest.xml is not modified, hence not downloading] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:18:59,838] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Download of oem.manifest.xml file is not required as latest copy is present locally] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:18:59,839] [DEBUG] [96] [remediate] [] [SYSTEM] [] [original url for catalog WindowsPatchData.zip is https://content.ivanti.com/data/2.0.4.487/WindowsPatchData.zip] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:00,140] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Downloading C:\Program Files (x86)\Novell\ZENworks\zpm\WindowsPatchData.zip from https://zenserver.local:443/zenworks-content/patch/data/2.0.4.487/WindowsPatchData.zip] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:00,463] [DEBUG] [96] [remediate] [] [SYSTEM] [] [File WindowsPatchData.zip is not modified, hence not downloading] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:00,463] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Download of WindowsPatchData.zip file is not required as latest copy is present locally] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:00,567] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Successfully read Current Location settings and Csrs xml] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:00,567] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Successfully read Current Location settings and Csrs xml] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:00,567] [DEBUG] [96] [remediate] [] [SYSTEM] [] [using region 0 for patch 000426ba-0000-0000-0000-000000000000] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:02,025] [DEBUG] [96] [remediate] [] [SYSTEM] [] [C:\Program Files (x86)\Novell\ZENworks\zpm\content\noop.exe  exists already , not downloading again] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:02,025] [DEBUG] [96] [remediate] [] [SYSTEM] [] [ Installing patch 000426ba-0000-0000-0000-000000000000 ] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:02,025] [DEBUG] [96] [remediate] [] [SYSTEM] [] [using region 0 for patch 000426ba-0000-0000-0000-000000000000] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:04,697] [DEBUG] [96] [remediate] [] [SYSTEM] [] [using region 0 for patch 000426ba-0000-0000-0000-000000000000] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:47,187] [INFO] [96] [remediate] [] [SYSTEM] [] [Remediation result of 000426ba-0000-0000-0000-000000000000-2024-05 Microsoft 365 Current Channel: May 14, 2024(KB1753120152) was 0 ] [INFO] [] [] [] [ZENworks]
[2024-05-23 13:19:54,713] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Not running scan for software installers] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:54,853] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Successfully got scan results] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:54,853] [INFO] [96] [remediate] [] [SYSTEM] [] [ patch  '000426ba-0000-0000-0000-000000000000' '2024-05 Microsoft 365 Current Channel: May 14, 2024(KB1753120152)'   status says success but not detected as patched ] [INFO] [] [] [] [ZENworks]
[2024-05-23 13:19:54,853] [DEBUG] [96] [remediate] [] [SYSTEM] [] [PatchStatus : Key = 0003f405-0000-0000-0000-000000000000:2023-05 Microsoft 365 Current Channel: May 09, 2023(KB1632720248), Value = NOT_APPLICABLE] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:54,853] [DEBUG] [96] [remediate] [] [SYSTEM] [] [PatchStatus : Key = 0003fe94-0000-0000-0000-000000000000:2023-07 Microsoft 365 Current Channel: July 27, 2023(KB1662620134), Value = NOT_APPLICABLE] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:54,853] [DEBUG] [96] [remediate] [] [SYSTEM] [] [PatchStatus : Key = 00041889-0000-0000-0000-000000000000:2024-01 Microsoft 365 Current Channel: January 09, 2024(KB1712620132), Value = NOT_APPLICABLE] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:54,853] [DEBUG] [96] [remediate] [] [SYSTEM] [] [PatchStatus : Key = 000426ba-0000-0000-0000-000000000000:2024-05 Microsoft 365 Current Channel: May 14, 2024(KB1753120152), Value = FAILED] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:54,869] [INFO] [96] [remediate] [] [SYSTEM] [] [Persisting remediate results {"0003f405-0000-0000-0000-000000000000:2023-05 Microsoft 365 Current Channel: May 09, 2023(KB1632720248)":"NOT_APPLICABLE","0003fe94-0000-0000-0000-000000000000:2023-07 Microsoft 365 Current Channel: July 27, 2023(KB1662620134)":"NOT_APPLICABLE","00041889-0000-0000-0000-000000000000:2024-01 Microsoft 365 Current Channel: January 09, 2024(KB1712620132)":"NOT_APPLICABLE","000426ba-0000-0000-0000-000000000000:2024-05 Microsoft 365 Current Channel: May 14, 2024(KB1753120152)":"FAILED"}] [INFO] [] [] [] [ZENworks]
[2024-05-23 13:19:54,869] [INFO] [96] [remediate] [] [SYSTEM] [] [Persisting remediate results {"0003f405-0000-0000-0000-000000000000:2023-05 Microsoft 365 Current Channel: May 09, 2023(KB1632720248)":"NOT_APPLICABLE","0003fe94-0000-0000-0000-000000000000:2023-07 Microsoft 365 Current Channel: July 27, 2023(KB1662620134)":"NOT_APPLICABLE","00041889-0000-0000-0000-000000000000:2024-01 Microsoft 365 Current Channel: January 09, 2024(KB1712620132)":"NOT_APPLICABLE","000426ba-0000-0000-0000-000000000000:2024-05 Microsoft 365 Current Channel: May 14, 2024(KB1753120152)":"FAILED"}] [INFO] [] [] [] [ZENworks]
[2024-05-23 13:19:54,885] [DEBUG] [96] [remediate] [] [SYSTEM] [] [Creating reboot required file] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:54,885] [INFO] [96] [remediate] [] [SYSTEM] [] [Not creating reboot required file as flag is false] [INFO] [] [] [] [ZENworks]

PatchAnalyze_2024-05-23_13-19-55.log:

[2024-05-23 13:19:55,734] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Logger initialized] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,745] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Processing certificates in folder C:\Program Files (x86)\Novell\ZENworks\zpm\certificates] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,745] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Processing certificate in file DigiCert Assured ID Root CA_Root.cer] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,781] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Certificate in file C:\Program Files (x86)\Novell\ZENworks\zpm\certificates\DigiCert Assured ID Root CA_Root.cer is already present.] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,781] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Processing certificate in file DigiCert SHA2 Assured ID Code Signing CA_CA.cer] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,797] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Certificate in file C:\Program Files (x86)\Novell\ZENworks\zpm\certificates\DigiCert SHA2 Assured ID Code Signing CA_CA.cer is already present.] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,797] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Processing certificate in file DigiCertTrustedG4CodeSigningRSA4096SHA3842021CA1.crt] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,807] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Certificate in file C:\Program Files (x86)\Novell\ZENworks\zpm\certificates\DigiCertTrustedG4CodeSigningRSA4096SHA3842021CA1.crt is already present.] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,813] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Processing certificate in file DigiCertTrustedRootG4.crt] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,813] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Certificate in file C:\Program Files (x86)\Novell\ZENworks\zpm\certificates\DigiCertTrustedRootG4.crt is already present.] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,813] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Processing certificate in file VeriSign Class 3 Public Primary Certification Authority - G5_Root.cer] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,838] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Certificate in file C:\Program Files (x86)\Novell\ZENworks\zpm\certificates\VeriSign Class 3 Public Primary Certification Authority - G5_Root.cer is already present.] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,908] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Successfully read Current Location settings and Csrs xml] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,908] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Successfully read Current Location settings and Csrs xml] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,924] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Successfully read Current Location settings and Csrs xml] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:55,924] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Successfully read Current Location settings and Csrs xml] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:56,225] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Downloading C:\Program Files (x86)\Novell\ZENworks\zpm\oem.manifest.xml from https://zenserver.local:443/zenworks-content/patch/data/oem/microfocus/manifest/oem.manifest.xml] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:56,636] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [File oem.manifest.xml is not modified, hence not downloading] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:56,636] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Download of oem.manifest.xml file is not required as latest copy is present locally] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:56,636] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [original url for catalog WindowsPatchData.zip is https://content.ivanti.com/data/2.0.4.487/WindowsPatchData.zip] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:56,937] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Downloading C:\Program Files (x86)\Novell\ZENworks\zpm\WindowsPatchData.zip from https://zenserver.local:443/zenworks-content/patch/data/2.0.4.487/WindowsPatchData.zip] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:57,244] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [File WindowsPatchData.zip is not modified, hence not downloading] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:57,244] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Download of WindowsPatchData.zip file is not required as latest copy is present locally] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:19:57,349] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Starting Scan] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:04,729] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Not running scan for software installers] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:04,885] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Scan complete: SUCCESS] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:04,885] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Building Metadata] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,229] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Skipping metadata generation  patch Notepad++ 8.5.5.0(KBNPPP8550)_x64 isdeployable True, isdownloadable False ] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,229] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Skipping metadata generation  patch LibreOffice 7.4.0(KBLIBRE7403)_x64 isdeployable True, isdownloadable False ] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,229] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Skipping metadata generation  patch LibreOffice 7.4.3(KBLIBRE7432)_x64 isdeployable True, isdownloadable False ] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,244] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Patch 0004228b-0000-0000-0000-000000000000 download method is neither automatic nor unavailable. Download method AcquireFromVendor] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,244] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Patch 00042332-0000-0000-0000-000000000000 download method is neither automatic nor unavailable. Download method AcquireFromVendor] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,260] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Patch 000423c6-0000-0000-0000-000000000000 download method is neither automatic nor unavailable. Download method AcquireFromVendor] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,260] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Patch 00042437-0000-0000-0000-000000000000 download method is neither automatic nor unavailable. Download method AcquireFromVendor] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,260] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Patch 000424da-0000-0000-0000-000000000000 download method is neither automatic nor unavailable. Download method AcquireFromVendor] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,260] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Patch 00042564-0000-0000-0000-000000000000 download method is neither automatic nor unavailable. Download method AcquireFromVendor] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,260] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Patch 000425a4-0000-0000-0000-000000000000 download method is neither automatic nor unavailable. Download method AcquireFromVendor] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,276] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Patch 000425d0-0000-0000-0000-000000000000 download method is neither automatic nor unavailable. Download method AcquireFromVendor] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,276] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Patch 000426e8-0000-0000-0000-000000000000 download method is neither automatic nor unavailable. Download method AcquireFromVendor] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,276] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Patch 00042187-0000-0000-0000-000000000000 download method is neither automatic nor unavailable. Download method AcquireFromVendor] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,276] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Patch 0003e3d2-0000-0000-0000-000000000000 download method is neither automatic nor unavailable. Download method AcquireFromVendor] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,276] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Patch 00041577-0000-0000-0000-000000000000 download method is neither automatic nor unavailable. Download method AcquireFromVendor] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,276] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Patch 000416ea-0000-0000-0000-000000000000 download method is neither automatic nor unavailable. Download method AcquireFromVendor] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,276] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Metadata built - writing to file] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,369] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Writing scan status to the  results file] [DEBUG] [] [] [] [ZENworks]
[2024-05-23 13:20:13,400] [DEBUG] [15616] [analyze] [] [SYSTEM] [] [Analyze complete] [DEBUG] [] [] [] [ZENworks]

This is the error I see in ZCC:

Full Message: Failure deploying patch: 2024-05 Microsoft 365 Current Channel: May 14, 2024(KB1753120152)
Additional Information: None
Severity:    Error
Date:    May 23, 2024 1:19:54 PM
Acknowledged Date:    None
Source:    /Devices/Workstations/PC
Message ID:    PATCH.PATCH_ERROR_FAILED_TO_DEPLOY_PATCH

Configuration and Environment:

ZENworks Version: 23.4
Microsoft 365 Updates: Disabled (both updates and Task Scheduler tasks)
Patch Package Prefetching: Enabled and prefetching to the ZENworks server
Other Software: Functioning correctly without issues

Despite having the prefetching configured and other software working without any issues, the patch analysis and remediation processes are consistently failing. The errors seem to revolve around the analysis of patches and the remediation results. If I scan with zac plp I don't see any 365 patch, the rest of the software is updated correctly, I would appreciate if someone who has had this problem or similar can tell me something, I don't know where to look and what to change.

Thanks.