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Failed to launch C:\Program Files (x86)\Novell\ZENworks\zpm\remediate.exe. Exit code: -1

Tomasz Kopcych over 1 year ago

Very often I have this result of distributing policies (Failed to launch C:\Program Files (x86)\Novell\ZENworks\zpm\remediate.exe. Exit code: -1)
How to avoid it?

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Craig Wilson over 1 year ago +1

Please let me know if you are using ZENworks 20.3 and the "New Feed" or an older version of ZENworks with the old Feed. Note: It is possible to use the Old Feed still on 20.3 unless you do the upgrade…
Craig Wilson over 1 year ago in reply to Tomasz Kopcych +1

Unfortunately, When "Server Side Patches" such as "956" are applied, it never updates the version of ZENworks as seen in the ZCC. So long as the "ZOCKER" command shows correct, then you are good!

0 Craig Wilson over 1 year ago

Please let me know if you are using ZENworks 20.3 and the "New Feed" or an older version of ZENworks with the old Feed.

Note: It is possible to use the Old Feed still on 20.3 unless you do the upgrade process.

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0 Craig Wilson over 1 year ago in reply to Craig Wilson

And if on ZCM 20.3 with new feed, have you applied 956 Server Patch?

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0 Tomasz Kopcych over 1 year ago in reply to Craig Wilson

I must have missed this fix. Now corrected.

ZCMFIN:~ # zocker ftf list -l

Version Applied Time Is DevFTF Containers
20.3.0.956* 2023-03-20 11:41:38 No

patch-management:20.3.0.956,zenadmin-mgmt:20.3.0.956,zencore:20.3.0.956,zenhost-linux:20.3.0.956,zenloader:20.3.0.956

Do I need to restart the ZEN server after this operation?
When logging in, I still see versions 20.3.0.952
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0 Craig Wilson over 1 year ago in reply to Tomasz Kopcych

Unfortunately, When "Server Side Patches" such as "956" are applied, it never updates the version of ZENworks as seen in the ZCC.

So long as the "ZOCKER" command shows correct, then you are good!

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0 Tomasz Kopcych over 1 year ago in reply to Craig Wilson OpenText Employee

Ok Thx

But the fix didn't seem to help. Problems still occur.
If I run cmd command ('zac ps') I get messages: 'Starting patch scan .....
   There was an error scanning the computer: ANALYZE_FAILED'
And if I enable scanning using the ZCC console: 'The analyze process failed to complete correctly'

Prior to the patch, I also had the following messages

0 Tomasz Kopcych over 1 year ago in reply to Tomasz Kopcych

It's not like it doesn't work at all. Sometimes it works and sometimes it doesn't.
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Failed to launch C:\Program Files (x86)\Novell\ZENworks\zpm\remediate.exe. Exit code: -1

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