Popular Tags

  • Remote Management Can't Login

    This has been an ongoing issue, but finally figured I would look into it more. Let's say I have two machines. One is sitting at the login screen and the other is logged in. On the logged off machine, if I try a CTRL-ALT-DEL, I get a spinning circle…

  • 23.4 remote recording video download

    Hi Community, when recording a remote session this is taking a huge time to get the video available to download. I've found the "zac AU" (audit upload) command on the remote device this accelerate the visibility of the session in audit screen. But…

  • Remote Management fails due to Missing IP?

    I read a previous post regarding issues with Remote Management and have a slightly different issue with the same basic process. When I have an object in ZCC that is listed without an IP address I find that running the Remote Control on that device will…

  • Auto Accept on Remote Control

    Hi, we have Remote Control Policies set to " prompt to access connection". But if the user is away from computer, we need to auto accept this connection on specified time. Is there a way, if user away, that the prompt auto accept after 30 seconds…

  • Copy paste sometimes doesn't work in remote control

    Hello, Sometimes I can copy text and paste it from the device to my host, but others it have not effect, do you know how can I recover the clipboard function? Thank you!

  • Using ZENworks ZCC Helper and Remote Management Viewer simultaneously

    My office will be transitioning from ZCC 11.4 to ZCC 20.2. During this transition, admins will need to use Remote Management Viewer 11.4 to access devices in the ZCC 11.4 environment while also using ZCC Helper 20.2 for devices in the ZCC 20.2 environment…

  • When will chat be available ?

    Hi Community, as mentioned in documentation : https://www.novell.com/documentation/zenworks-2020-update-2/zen_cm_remote/data/brxal7k.html#bab4gxi NOTE: Currently, ZENworks Chat is not supported in ZENworks 2020 Update 2 and thus the icon is shown…

  • Slow Remote Management with multi-monitors - any top tips?

    Are there any configuration recommendations to speed up performance of remote management when connecting to a PC with multiple monitors? Even when connecting to a computer on the LAN - it is really laggy. We've tried all the different Tight, Hex settings…

  • Remote control while outside the network.

    I've been trying to figure out how to be able to remote control workstations within our network when I'm out side the network. I was able to do this with novell-zenworks-rm-repeater, this worked great but with the last few versions this no longer works…

  • Blank window remote control FirefoxESR 10.0.11 and 17.0.2

    Zenworks agent 11.2.3.18534 Windows XP SP3 Management station: IE 8, 9, and 10. Firefox 17.0.5, Firefox v22. Client: Firefox ESR 10.0.11, 17.0.2 When remote controlling from either Firefox or IE there is a blank window on the client-side copy of Firefox…

  • Remote control "crash" when logging to an another

    Hi, Technicians here point to me a problem with the remote control service. They can connect to the remote machine (user must accept the connection). If they need to connect to their username (for more rights), they can close the users's session, made…

  • Install remote management viewer will not go away

    It has been a while since I delved into the ZCM world. Have a brand new install of zcm 11.2 that I just upgraded to 11.2.2 (SLES11sp2 box for server). I have a couple test workstations (win7 x86) in a group and have assigned a remote management policy…

  • Remote Control Policy Not Wroking

    Zenworks 11.2, SLES 11.1 x64 We recently (about 2 weeks ago) updated to Zenworks 11.2, without any problems; all 6 satellite servers updates as well. There were no noticeable problems, every thing seemed to work, imaging, various policies, bundles...…

  • Change Visible Signal Bar Text???

    Can the text in the "visible signal" bar be changed? We'd like it to say "My Company IT Support" or some such. I see where the permissions dialog text can be changed, but I can't find any documentation on the "visible signal." Our teachers and staff freak…

  • Remote Control and RDP sessions

    Is anyone else experiencing the following using ZEN 11 SP1 with Windows 7 SP1... A user is accessing their machine via RDP and needs assistance so we attempt to use zenworks remote control to connect to their desktop, but all we see is the ctrl-alt-del…

  • Black/blank Screen when connected remotely

    Zenworks 10.3.3 I've only come across one other post on this forum concerning this issue. Sometimes when we're remotely connecting to an XP workstation all that appears is a black/blank screen. The management and remote machines are MS Win XP Pro SP3…

  • Symantec Endpoint Protection 11 is blocking Remote managemen

    Symantec Endpoint Protection is blocking Remote Management form ZCM 11.1. The following error is logged on Symantec Endpoint Protection once we tried to take remote control from a device. Intrusion Prevention Log [SID: 22901] VNC Large Error Response…

  • Remote management from French Windows to French Windows ?

    Hi all, When I do a Remote management request from a French Windows to a French Windows machine why do I get english messages. The Windows machine regional settings are all in french, for the login, for the current user and for new users, I think that…

  • Unable to initiate Novell Encryption scheme

    OK, so here is my situation. I had a Primary Server (zcmpri1.company.com). I built a new Primary Server (zcmpri2.company.com). I thought I followed all instructions to remove zcmpri1.company.com. I now only have zcmpri2.company.com in production. When…

  • "Failed to connect to server" error message

    I've Zenworks CM 10.2 and remote control utility nzrviewer.exe installed on the server. On the client I only have an OOTB OS and the nzrviewer.exe installed. When I initiated the remote control from server with command line like "nzrviewer.exe /remotecontrol…

  • Block rights to change Remote Mgmt settings

    I'm in a school system, and we're getting ZW 7 set up. I have a couple of users per school who have rights through iManager to reset passwords for users in their containers. I'm seeing through Console 1 that these users also are granted Remote Control…

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