• ZENworks 24.4 Managed Device Windows Server

    Does Windows Server 2025 already work as a managed device, even if it is not officially supported? Has anyone created a custom_ostargets.xml for Windows Server 2025, or are these no longer necessary?
  • 24.2 Agent Update ignores assigned clients and deploys to all clients

    Hello there! We've updated to ZEN 24.2 last week. Everything worked fine for a while: Assigned Update to Primary Servers -> worked without problems Assigned Update to a Testclient -> worked without problems Assigned Update to more Testclients -…
  • ZAA update 2020.3?

    I have two different issues with ZAA on Windows 10 devices I am hoping to get help on resolving. 1. I have several workstations showing up in the Device Pending Section under System Update Overview. The Device shows as pending but if I look at the ZCC…
  • AppleSyncManager expected an response

    While trying to enroll a new DEP devices with macOS Ventura to ZENworks 2020 Update 3a the following messages is received on the device: Enrolling with management server failed. 'MDM payload is missing "ServerCapabilities" key that indicates it supports…
  • Agent 2020up3 Authorization

    Hello, I'm building an updated Win10 22h2 image for this summer and the ZCM agent keeps popping up a box asking for authorization code. I bundle the PreAgentPkg_AgentCompleteDotNet.exe into my image and run it via script at the end of my sysprep processes…
  • Zenworks POP up on workstation.

    Hi there Any idea what is causing this message to popup and how to prevent it. Pressing ok restart the machine without any issue and it continues, but we want to remove this manual step. ZENworks System change : You must restart your computer…
  • ZENworks Agent API

    Hi there, I need to know if there is an API for the ZENworks Agent, one can access to get informations about the zone and bundles and stuff once the agent is logged in, since it is far more elegant to retrieve information natively through the client…
  • Using VMWare Horizon - Pool registers all machines with the same name

    Hello, we deploy some Win 10 21H2 Machines here and encounter a problem. When I recompose the pool AKA rebuild VMs we have the issue that all machines where registered under the same name which is one random of the pool. We have followed the instructions…
  • Error with a task to deploy the Agent

    I'm trying to use the deployment task to automatically deploy and configure Zenworks Agent on all my computers but I have the following error: Error: Credentials invalid. Please ensure that Classic file sharing is enabled on the target device…
  • windows 2019 register fail on ZCM2020.1

    Hi I build a new windows server 2019 (Version 1809), and try to install ZCM Agent (Version 2020 SP1) but after reboot...it show unable detect OS type But the same version ...I could install ZCM Agent 2017U4FTF1 and register well. Who know…
  • Help setting up remote agent access

    I'm trying to set up our system so ZENworks agents running on laptops that are outside our office network (usually at home) can access our ZCM 2020.1 primary and only server. I don't have a DMZ so I need to do a static NAT between a public IP and the…
  • Windows to ZENworks password sync when off network

    We are running ZCM 20 appliance and OES 2018 SP2 and GroupWise and Messenger 2018. ZCM, GroupWise and Messenger all get authentication from eDir. Because of Covid we have most users with laptops working remotely. I'm trying to understand where ZENworks…
  • Register agent using pre-deployment task

    Hi everyone, I have a situation where some devices were installed with ZENworks agent but not registered to the zone. At the moment, the method we employed to solve this is by rdp'ing to the devices and run zac reg manually. What I like to know is if…
  • novell-zenworks-xplatzmd.out grows large

    Good morning Since the customer has updated to ZENworks 2020 Up1 they have been seeing the /var/opt/novell/zenworks/novell-zenworks-xplatzmd.out growing larger, and larger. Basically at one point it started to fill up the entire of the partition that…
  • Minimum rights for ZCC user for updating ZCM agent ?

    I´m curious , what rights are need for "Administrators" user to update ZCM agent on workstation ... .
  • About a Bug 1142062

    Hi! I’m not able to open SR at this very moment, but is it possible to shed a light over a Bug 1142062 (“After installing FRU1, getting randomly BSOD’s on NetIO.sys”)? I mean, some details? We do suffer random NETIO.SYS BSOD’s on Lenovo laptops , not…
  • How to show Certificate remint status on managed Windows devices

    In time of Corona we are in a certificate remint process. Students are sent home in quarantine and, no VPN from remote is possible, so student have to drive by there school to reach WiFi and get connected to ZENworks. Info: All client is Windows 10 What…
  • Zenworks Update / Carbon Black

    Last night I pushed out an agent update to 17.4 and a good amount of them had issues. Realized that our anti-virus software, Carbon Black, blocked some of the MSI's from running. I've been going through the Carbon Black console to whitelist some of the…
  • Agent Status in ZCC Not Connected after 2020 client upgrade

    None of my 2020 clients will show the agent connected in ZCC. I get the typical ZENworks Agent Status: The connection request failed for the following: Unable to connect to the updater service and the agent service. I can connect to xxx.xxx.xxx.xxx:7628…
  • Two "LoginCapture Credential Provider" entries?

    I just realized that the ZCM Agent (17.4.1)creates two networkprovider entries in W10, both identically named "LoginCapture Credential Provider". One points to %Programfiles%\Novell\CASA\bin\lcredmgr.dll, the second one to %Programfiles%\Novell\Zenworks…
  • Zenworks agent VS VDI - Best practices

    Hi, In a near future, we will implement VDI (not sure if it will be VmWare or any other provider). What are the best practices and/or is there any documentation related to VDI with Zenworks ? Thanks. Normand
  • 2020 released or not?

    I'm confused. I see FDE 2020 in the customer center, but no ZCM 2020. Also, if it's released, is there *any announcement anywhere? Or have we gone the next step of stealth marketing? P.S: The available tags here don't quite do it.
  • 2017 Appliance to Zenworks 2020

    I have dug through the documents and wanted to see if I have this all clear before I try to upgrade. Looks like I have to update my database from embedded Sybase to embedded PostgreSQL on my current appliance first. I then need to do a migration to a…
  • Windows 2019 with ZCM 2017U4 agent won't register

    I am trying to install the ZCM 2017U4 agent on a Windows 2019 server. The agent installs without errors but after reboot and login, looking at the 'Technician Application' it doesn't know what the management Zone or ZCM server DNS and IP are. If I use…
  • Login prompt Windows Server 2019

    Setting up a 2019 server with Zenworks agent to hopefully use as a remote desktop server. Noticed that the zenworks login prompt appears after you login to windows. My memory recalls that it should auto-login if the credentials (Active directory) match…