Verified Answers

If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it! Learn more

  • State Verified Answer
  • Replies replies
    2
  • Subscribers subscribers
    43
  • Views views
    70
  • Users 0 members are here
Related
Options

ZCM Agent uninstall just not going, because of age gap

Andy Konecny
 

On an old VM we want to keep around for rare uses, but there is no point having it on ZCM, wanting to clean it up.
Any ideas on how to get this to work?

Trying to run ZENworksUninstall.exe and it accepts input,
but it keeps telling me the input data is incorrect.
The data was correct, though I was worried about having an Administrator != Administrator issue for a bit
Wireshark time shows a TLS issue with the client vm being too old for the much newer ZCM
  (that error couldn't be more off track)

ZCM 24.2 single Appliance
Agent     20.1.0.343  on Windows 7, 64-bit vm  
      that we only fire up occasionally for a couple of tools on it. So not like we can update it or do much else with ZCM anymore.

Is there some other way to force the uninstallation of the ZCM agent on this system?  Or am I just going to have to be brutal and rip it out the hard way of killing files?

________________________

Andy of KonecnyConsulting.ca in Toronto
Please use the "Like" and/or "Verified Answers" as appropriate as that helps us all.

  • Verified Answer

    +1  

    This is why the ZenworksCleanupToolPkg exists.  I think the latest available will work on older agents but could be wrong, I've never tried.  Should be in your zenworks downloads on sld, and if you have maintenance you should even be able to download the older versions if necessary.  2020.2 appears to be there.

    Can run with a local only option to just remove the local agent and not care about checking in with zcm for removal from zone.  You can kill from zone manually later.

    Rodney

    If you found this post useful, give it a "Like" or click on "Verify Answer" under the "More" button.   This helps others.

  • 0   in reply to   

    Well, that was too obvious.  Worked like a charm with the 2020.2 and done.

    Thank you very much

    clearly I need a real break, glad I have one coming up before the end of the year.

    ________________________

    Andy of KonecnyConsulting.ca in Toronto
    Please use the "Like" and/or "Verified Answers" as appropriate as that helps us all.

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.