Hi ,
after upgrading ZSM 23.3 appliances to 23.4 AND applying the Ferbruary 2024 appliance update
the ZENworks Configuration Summary Screen shows :
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Hi ,
after upgrading ZSM 23.3 appliances to 23.4 AND applying the Ferbruary 2024 appliance update
the ZENworks Configuration Summary Screen shows :
When you drill into "View Configuration Log" link what does it show? A log with errors or empty? Thank you
Just out of curiosity, were you able to find a solution to this problem? We have had the same, everything appears to be working as intended, nothing in the configuration log of note, but cannot access appliance Configuration Summary (same error above).
Hi, from others reporting this, we found a common symptom. Do you have these files? ZENworks_Configure*.xml at /var/opt/microfocus/log/zenworks
Hello,
We have one on our DMZ (which doesn't have this issue) but I don't see them on our other two primaries...
same for this?
/opt/microfocus/zenworks/ZENworksIsConfigured
zero byte file exists on DMZ but not the others?
Does not appear to be on Primary 1 or 2, but DMZ. And it's not 0 bytes.
We have a developer engagement for this because several people have seen the issue. I'm not aware of any process in ZENworks that would have deleted the ZENworksIsConfigured file, but more than one person has seen this. This file is meant to persist. It should fix itself with the next media update, but I think for now you can use touch to create it since it is 0 bytes it's not server specific.
Can you elaborate on "...you can use touch to create it...?"
Since you have it on one server...You can just use WInSCP to copy it to the others. Make know of the Ownership and Permissions to make sure they are the same just to be safe.
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I was going into configuration to check on free space before doing the 24.2 and also seeing this on my 23.4 appliance. Should i do anything about it before i do the 24.2 update?