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No inventory reported for devices with CPU 12th Gen Core i5-12500, 12th Gen Core i7-1270P etc.

Troy Johnson

I see this from the list of 20.3 fixes:
389057 - No inventory reported for devices with CPU 12th Gen Core i5-12500, 12th Gen Core i7-1270P etc.

But we are still experiencing this issue. All Primary/Satellite servers and managed devices are updated to Zenworks 20.3.0.952.
Anyone else still seeing this issue with Intel 12th Gen processors?

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    I ran the Inventory scan this morning from the managed device and yes I can see the inventory when clicking the "View Inventory Details" link. And scan time was updated with that info.

    I also ran a Complete Inventory Scan on the device from ZCC an hour ago and scan time/date updated on the device from that too. But still getting blank page in ZCC for Detailed Hardware/Software Inventory. I have verified the processor is a 12th Gen Intel i5-12500 from This PC properties.

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