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Knowledge Document: ZENworks 23.4 System Update fails on Windows Primary - Missing TFTP folder link

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Environment: 

ZENworks 23.4 


Situation:  


ZENworks 23.4 System Update fails on Windows Primary due to C:\Program Files (x86)\Novell\ZENworks\share\tftp is folder instead of symbolic link 

%zenworks_home%\logs\system-update\5023040000fc50000000002023102321\Zuper_microfocus-zenworks-server-23.4.0.88.zup.log has the following error 

[DEBUG] [09/25/2024 20:22:25.735] [9004] [ZUPER] [1] [] [MAIN] [] [Processing command {ID=update_Command_73,Type=CREATE_LINK,Source=$ZENWORKS_HOME/share/tftp,Destination=$ZENSERVER_HOME/work/common/tftp,TargetRule=WINDOWS,AsyncOption={RunAsync=false}}] [] [] [] [ZUPER]
[DEBUG] [09/25/2024 20:22:25.735] [9004] [ZUPER] [33] [] [CREATE_LINK] [] [Started executing command {ID=update_Command_73,Type=CREATE_LINK,Source=$ZENWORKS_HOME/share/tftp,Destination=$ZENSERVER_HOME/work/common/tftp,TargetRule=WINDOWS,AsyncOption={RunAsync=false}}] [] [] [] [ZUPER]
[DEBUG] [09/25/2024 20:22:25.735] [9004] [ZUPER] [33] [] [CREATE_LINK] [] [This  C:\Program Files (x86)\Novell\ZENworks/share/tftp is not a link ] [] [] [] [ZUPER]
[ERROR] [09/25/2024 20:22:25.735] [9004] [ZUPER] [1] [] [MAIN] [] [Command failed {ID=update_Command_73,Type=CREATE_LINK,Source=$ZENWORKS_HOME/share/tftp,Destination=$ZENSERVER_HOME/work/common/tftp,TargetRule=WINDOWS,AsyncOption={RunAsync=false}} This C:\Program Files (x86)\Novell\ZENworks/share/tftp is not a link ] [] [] [] [ZUPER]
[ERROR] [09/25/2024 20:22:25.735] [9004] [ZUPER] [1] [] [MAIN] [] [failed to execute commands] [] [] [] [ZUPER]


Cause:  

System Update expects "%zenworks_home%\share\tftp as symbolic link to  %zenserver_home%\work\common\tftp folder 

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