Lindtel saves hours a week using OpenText VM Explorer. Fast backups protect this IT firm’s virtual machines!

Several years ago, the company decided the backup solutions Lindtel had been using were either too expensive, unreliable, or time-consuming to operate. For example, VMware Go failed when tasked with backing up 20 virtual machines (VMs), something that hasn’t occurred using VM Explorer.

In addition to these commercial options, Lindtel had used its own custom backup script, but this was cumbersome to set up and monitor. For every server the company wanted to back up, employees had to manually create a new line of script. The scripts then had to be tested before they were approved for use. As the number of servers increased, so did the time spent creating and managing scripts. Eventually, Lindtel was looking at more than 165 lines of script, which took a week to prepare for each new server.

Lindtel replaced all of its previous VM backup solutions with VM Explorer. The company is now using OpenText (formerly Micro Focus) software to back up VMs that provide spam filtering to 1,500 users, virtual desktops to 450 users, and telephone services to 150 users. This includes more than 70 terminal server and 50 database VMs, and VMs running Active Directory domain controllers, Microsoft Dynamics, Oracle databases, MySQL, Microsoft Internet Information Services, Apache, and Visma Global.

Since Lindtel’s employees no longer need to manually create these backup scripts, they are saving hours of work every week. This means they can spend more time on other tasks that generate business revenue, and provide better support to customers. “More personal attention to end-users creates happy and loyal customers,” says Schlytter-Henrichsen.

VM Explorer is also effective when Lindtel needs to get customers up and running again after an outage. Lindtel has needed to restore VMs on six occasions since switching to VM Explorer, and in each case its customers did not lose any data.

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