Environment

Retain 4.x

Situation

Where are the log files located for the Retain Server and the Retain Worker on the Windows and Linux server platforms?
 

Resolution

Since Retain uses an integrated Retain-Tomcat process, the logs will be stored all within the Retain directory.

In earlier versions of Retain 4.x, the Retain\Tomcat folder name will match the version of Tomcat installed. For example, with Retain-Tomcat 7 installed, the log file locations would be:

Linux: /opt/beginfinite/retain/tomcat7/logs
Windows: <drive>:\Program Files\Beginfinite\Retain\Tomcat 7.0\logs

In later versions of Retain 4.x (4.8 and above), the installed Retain-Tomcat version is no longer tied to the log file path, so the log file locations are now:

Linux: /opt/beginfinite/retain/tomcat/logs
Windows: <drive>:\Program Files\Beginfinite\Retain\Tomcat\logs

There are several log files that are stored here, the ones of primary interest are:
RetainServer.<date>.log: Contains server transactions.
RetainWorkerN.<date>.log: Contains worker transactions. N being the worker number.
Indexer.<date>.log: Contains indexer transactions.

Access Retain article on support portal