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  • More questions - AM integration, retain mailbox, GW migration tool and users with caching mailboxes

    Hello, during evaluation period of Retain in our company a couple more questions came up. Most of these issues originate from trying to secure Retain, so I have to explain the setup first. I have modified the apache server to use our wildcard SSL…

  • Retain stubbing and GroupWise search - error EA10

    Hello, After configuring the retain stubbing server, I can't perform a retain archive search form the GroupWise client. I am running Retain 24.2 build 27 and GroupWise client 24.3. The error is "External Archive: UNAVAILABLE( ea10 )" and can be seen…

  • Archiving GroupWise with files in Filr

    There was discussion some time ago, that Retain is not able to archive files which are send with Filr. In GroupWise 24.1 we got enhancements in tighter integration between Filr and GroupWise , this mean the problem with archiving such a messages is more…

  • Can I delete items (email) based on the sender?

    We have an internal "noreply" email address that we use to send notification type email from our spam server, UPS's, internal systems status and lots of things to lots (almost all) users that do not need to be in our archive. Is there a way to configure…

  • ETA for Retain 23.4

    Hi, do we have any ETA for Retain 23.4 ? Not sure, but somewhere in this site was information, that it will be in October and there will be Solr 9.

  • How do I check the error messages in Retain?

    I've received Retain Cumulative Error Report and it says Error messages: (These are not comprehensive. See the logs for more info.) com.gwava.archive.exceptions.RetainWorkerException: FATAL ERROR ! Exception on mailbox: xxxx Please contact the Administrator…

  • Do I have to remove the expired Retain licenses?

    I have new licenses for my Retain server and they have been uploaded. Question: Do I have to remove the expired Retain licenses?

  • Micro Focus Retain: (Index) Out of disk space warning

    Your current index size is 121.2 GB and your available disk space is 122.25 GB for the /var/opt/beginfinite/retain/index path. We have a Retain virtual server. I know how to increase the virtual server hard drive but what do I need to do to increase…

  • How to check if retain is backing up emails?

    How do I check if Retain is backing up emails? It doesn't seems to be backing up emails. We have set that all emails needs to be backed up before it can be emptied from groupwise trash bin. The Trash bin is not emptying automatically, which it is…

  • Instructions on how to upgrade Retain 4.10.0.0 to 4.11.0.1

    Is there a setup of Instructions on how to upgrade Retain 4.10.0.0 to 4.11.0.1? I need a step by step (dummies style). Not good with linux, and Retain.

  • What if customer stop paying maintenance

    I need to be sure, that if customer stop paying maintenance he is NOT able to archive, but is able to login to archive and browse archived messages. And it comes additionally to my mind, there is also Retain Publisher , it can be used without license…

  • Exporting mails in cyrillic script to pdf is incorrect.

    I'm trying to export email in Cyrillic to a pdf, but then only see question marks or no text at all.

  • Message Retention in caching mailbox

    Hello Member, I've set up Retain for a GW system. After every email has been archived, I've set up "Enable Message Retention Service" for every mailbox. The goal is to keep every message in Retain, no user is allowed to delete a single message. This…

  • Retain 4 and its roadmap

    We just updated our Retain 3.5x to v4.3 from GWAVA Retain. And now we are up to date, we want to schedule this a bit more. So whe are sooner 'up to date' in the future. Does anyone know what the roadmap from Retain is, or where we can find this? How often…

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The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.