Trying to remove jobs. During removing of the jobs no error is shown, but nothing happens.
Retain 4.10.1.1
David
Cybersecurity
DevOps Cloud
IT Operations Cloud
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Trying to remove jobs. During removing of the jobs no error is shown, but nothing happens.
Retain 4.10.1.1
David
davidkrotil I tested this with v4.10.1.0 and the "Remove Job" action did work fine for me. I am checking with Retain Support today to see if this is a new issue with v4.10.1.1 (latest shipping). I'll get back to you.
________________________
Ed Hanley
Lead Solutions Consultant
Although I am an OpenText employee, I am speaking for myself and not for OpenText.
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When you attempt to remove the job are you prompted with the popup, "Are you sure you want to remove <yourjobname>?" I suppose this could be a browser issue. I have tried removing jobs in my lab using FireFox, Chrome and Edge and the process works as expected. If you create a new 'test' job, can you remove it?
Getting multiple errors in System log like " Cannot delete or update
a parent row: a foreign key constraint fails (`retain`.`s_ErrorItems`, CONSTRAI
NT `FK_MailboxRunErrorID` FOREIGN KEY (`MailboxRunErrorID`) REFERENCES `s_Mailbo
xRunErrors` (`MailboxRunErrorID`))"
David
We removed the jobs with help of SQL queries.
David