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Retain 3.5.0.0 server filling up. I have run multiple deletion management jobs each sends completed notification but no free space.

Sean Wirebaugh

Over the course of the last week I have ran multiple deletion management jobs and have been delivered the reports telling me the jobs completed, but while at the same time I have watched as our retain server with each passing week has continued to run out of space.  What is weird is I have run the same job and when it sends me the completion report it is still sending me messages in the date time frame that should have deleted in the deletion job that ran before that also sent me results.  I have just been running the job over and over until it returns no more emails that it deleted in the time frame, so far I'm on round three and still keep getting files that have been deleted or are they not getting deleted?

I understand this is an old server, this is why I'm asking for help from the community.

Respectfully, Sean

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  • 0  

    Check where the space is actually being used.  you might be shrinking the data, but there is something else growing to get in the way.

    a key command to start with at the root is

        du -h --max-depth=1

    and then take it up each folder to understand where what space is being used.  Noting that the main Retain message store will take a long time to run through.

    a possibility is that your mail volume/size is growing and you will need to grow your storage here.

    ________________________

    Andy of KonecnyConsulting.ca in Toronto
    Please use the "Like" and/or "Verified Answers" as appropriate as that helps us all.

  • 0 in reply to   

    Thank you,  I am going to run this command until I get to that large volume.  One thing that is important to me is though is: when I run the deletion job the report that it returns to me is an html. file that is 125MB in size and is nothing but a table showing me the thousands of entries it deleted, yet my free space is still getting less with each day rather than retrieving any space at all.. I mean an 125MB html deletion report should have gotten me some space back.. but I have literally seen no return.

    Yes I may need to grow the storage and I'm ready to do that if need be, but the storage pool is currently showing messages that are very old, when I run an audit report it returns messages that should not be there according to the deletion jobs I had previously run.  I can grow storage this year, but what's gonna happen when that fills up as well, if I can't maintain the space than growing the storage to solve the potential problem never ends.. 

  • 0   in reply to 

    Here is an activity which maybe helps:

    Do a "deletion report" for a mailbox.

    Go for Mailbox deletion.

    Select a mailbox which is not really important (just in case if something fails)

    And now select "Generate a report ...". (Usually) the mailbox will not be deleted. However there will be a "re-organizing" activity in the background which will prune database and storage ...

    Use "Verified Answers" if your problem/issue has been solved!

Reply
  • 0   in reply to 

    Here is an activity which maybe helps:

    Do a "deletion report" for a mailbox.

    Go for Mailbox deletion.

    Select a mailbox which is not really important (just in case if something fails)

    And now select "Generate a report ...". (Usually) the mailbox will not be deleted. However there will be a "re-organizing" activity in the background which will prune database and storage ...

    Use "Verified Answers" if your problem/issue has been solved!

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