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Retain Index Migration

smkornegay

I need to free up space by moving my Retain indexes and backups to another drive.  I followed the instructions found here to the letter:

https://support.microfocus.com/kb/doc.php?id=7019103

After restarting Tomcat, the server can be logged into, but the searches show nothing and the server configuration link in the console menu just hangs.  Then no one can login to the server web console.  If I change any permissions, there is the initial loading screen as Retain starts, but it just sits on loading the index modules.

Am I missing something?

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  • 0  

    My personal approach to solve these issues is that I stop affected services, move directories to another location and create symbolic links at the original directory ...

    In your situation it seems that Retain is building new index files which takes some time and blocks login.

    Use "Verified Answers" if your problem/issue has been solved!

  • 0 in reply to   

    I have never created symbolic links.  So you just move the index and backup folder to the new drive and leave the ASConfig.cfg file like it was?

  • Verified Answer

    +1   in reply to 

    Yes, you are right. In this case you do not have to change any config files. So applications are happy to use default values Wink
    (However this is my personal way - I know admins who do not like symbolic links)

    I prefer to create symbolic links using absolute paths instead of relative values. 

    Use "Verified Answers" if your problem/issue has been solved!

Reply

  • Verified Answer

    +1   in reply to 

    Yes, you are right. In this case you do not have to change any config files. So applications are happy to use default values Wink
    (However this is my personal way - I know admins who do not like symbolic links)

    I prefer to create symbolic links using absolute paths instead of relative values. 

    Use "Verified Answers" if your problem/issue has been solved!

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