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Retain Index Migration

I need to free up space by moving my Retain indexes and backups to another drive.  I followed the instructions found here to the letter:

https://support.microfocus.com/kb/doc.php?id=7019103

After restarting Tomcat, the server can be logged into, but the searches show nothing and the server configuration link in the console menu just hangs.  Then no one can login to the server web console.  If I change any permissions, there is the initial loading screen as Retain starts, but it just sits on loading the index modules.

Am I missing something?

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    hard to say from just that.  likely a very small typo along the way tripped things up.
    Check the logs as they will likely have some clues
            /opt/beginfinite/retain/tomcat/logs

    ________________________

    Andy of KonecnyConsulting.ca in Toronto
    Please use the "Like" and/or "Verified Answers" as appropriate as that helps us all.

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  • 0  

    hard to say from just that.  likely a very small typo along the way tripped things up.
    Check the logs as they will likely have some clues
            /opt/beginfinite/retain/tomcat/logs

    ________________________

    Andy of KonecnyConsulting.ca in Toronto
    Please use the "Like" and/or "Verified Answers" as appropriate as that helps us all.

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    The RetainServer log has the following:

    SOLRAdministration: Have no URL to check for valid index, please set URL first!

    The other logs don't seem to show any errors.

    This is a clone vm of the production server that I am testing on and it doesn't have network connectivity.