Cybersecurity
DevOps Cloud
IT Operations Cloud
OpenText product name changes coming to the community soon! Learn more.
Open Enterprise Server (OES)
OES 2023
OES 23.4/24.1/24.2/24.3
When trying to manage NSS with iManager > Roles and Tasks > Storage, the following error is displayed upon selection of the NCP Server object:
ERROR:"File protocol error occurred: cannot open the NSS version file on the selected server. The NSS software may not currently be running on this server"
When replicating the problem upon having changed the iManager "Logging Level" to "Errors, Warnings and Debug Information messages" per iManager > Configure > iManager Server > Configure iManager > Logging Events, /var/opt/novell/iManager/nps/WEB-INF/logs/debug.html shows:
09/11/24 [11:34:02.320] NSSClient.............-1 NSSClient.getServerIPAddress() - IP Address = 192.168.0.1
09/11/24 [11:34:02.320] VirtualFile...........-1 Trying CIM/XML protocol
09/11/24 [11:34:02.327] NSSAdminPluginClie....-1 NSSAdminPluginClient constructor - CIM Exception: XMLERROR: getClass,java.net.ConnectException: javax.net.ssl.SSLHandshakeException - Received fatal alert: handshake_failure,https://192.168.0.1:5989/root/cimv2,javax.wbem.client.CIMClient@7cb5751f
09/11/24 [11:34:02.327] VirtualFile...........-1 Exception caught trying CIMOM protocol: 30603
At the server where NSS administration fails, the following sfcb messages are logged to /var/log/messages:
2024-09-11T11:34:02.327242+02:00 <hostname> sfcb[6954]: --- SSL_ERROR_SSL during handshake: error:14201076:SSL routines:tls_choose_sigalg:no suitable signature algorithm
2024-09-11T11:34:02.327501+02:00 <hostname> sfcb[6954]: ** httpAdapter.c:1698 SSL_ERROR_SSL error during SSL handshake -- exiting