Environment
Open Enterprise Server (OES)Unified Management Console (UMC)
OES 23.4/24.1/24.2/24.3
Situation
Error "Invalid Credentials" when trying to login to UMCWhen running the command 'watch "systemctl status microfocus-umc-server.service"', it shows status this service is switching between 'active (running)' and 'activating (start-pre)'.
When the status is 'active (running)' it shows:
# /bin/systemctl status 'microfocus-umc-server.service'
â—Ź microfocus-umc-server.service - The UMC REST API Server service
Loaded: loaded (/usr/lib/systemd/system/microfocus-umc-server.service; enabled; vendor preset: enabled)
Drop-In: /usr/lib/systemd/system/microfocus-umc-server.service.d
└─microfocus-umc-server-ovr.conf
Active: active (running) since Fri 2024-07-12 10:48:48 CEST; 1s ago
Process: 31730 ExecStartPre=/usr/bin/python3 /opt/novell/umc/scripts/umc-config.py update_oes_version (code=exited, status=0/SUCCESS)
Process: 31844 ExecStartPre=/usr/bin/python3 /opt/novell/umc/scripts/umc-config.py update_conf_file (code=exited, status=0/SUCCESS)
Process: 32019 ExecStartPre=/opt/novell/umc/scripts/redis-restart.sh (code=exited, status=1/FAILURE)
Main PID: 32068 (node16)
Tasks: 7
CGroup: /system.slice/microfocus-umc-server.service
└─ 32068 umc-server main
A series of messages like the following is logged to /var/opt/novell/log/umc/redis/notice.log every second:
"
14996:C 12 Jul 2024 10:23:36.274 * Supervised by systemd. Please make sure you set appropriate values for TimeoutStartSec and TimeoutStopSec in your service unit.
14996:C 12 Jul 2024 10:23:36.274 # oO0OoO0OoO0Oo Redis is starting oO0OoO0OoO0Oo
14996:C 12 Jul 2024 10:23:36.274 # Redis version=6.2.6, bits=64, commit=00000000, modified=0, pid=14996, just started
14996:C 12 Jul 2024 10:23:36.274 # Configuration loaded
14996:M 12 Jul 2024 10:23:36.274 # Failed to load certificate: /etc/ssl/servercerts/serverECcert.pem: error:02001002:system library:fopen:No such file or directory
14996:M 12 Jul 2024 10:23:36.274 # Failed to configure TLS. Check logs for more info.
"
/etc/ssl/servercerts/serverECcert.pem does not exist.
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