Wikis - Page

Knowledge Document: Updating OES 2023 produces error about open-vm-tools-desktop

Caroline Oest OpenText Employee

0 Likes

6 months ago

Updating OES 2023 produces error about open-vm-tools-desktop: Problem: the installed open-vm-tools-desktop-12.1.0-150300.19.1.x86_64 requires 'open-vm-tools(x86-64) = 12.1.0-150300.19.1', but this requirement cannot be provided

Environment

Open Enterprise Server 2023

Situation

When trying to update OES 2023 you get the following error message:

Problem: the installed open-vm-tools-desktop-12.1.0-150300.19.1.x86_64 requires 'open-vm-tools(x86-64) = 12.1.0-150300.19.1', but this requirement cannot be provided
 Solution 1: Following actions will be done:
  do not install patch:SUSE-SLE-Module-Basesystem-15-SP4-2022-4311-1.noarch
  do not install patch:SUSE-SLE-Module-Basesystem-15-SP4-2023-1813-1.noarch
  do not install patch:SUSE-SLE-Module-Basesystem-15-SP4-2023-2159-1.noarch
  do not install patch:SUSE-SLE-Module-Basesystem-15-SP4-2023-2604-1.noarch
  do not install patch:SUSE-SLE-Module-Basesystem-15-SP4-2023-3507-1.noarch
  do not install patch:SUSE-SLE-Module-Basesystem-15-SP4-2023-3835-1.noarch
  do not install patch:SUSE-SLE-Module-Basesystem-15-SP4-2023-4112-1.noarch
  do not install patch:SUSE-SLE-Module-Basesystem-15-SP4-2023-4227-1.noarch
  do not install patch:SUSE-SLE-Module-Basesystem-15-SP4-2023-4446-1.noarch
 Solution 2: deinstallation of open-vm-tools-desktop-12.1.0-150300.19.1.x86_64
 Solution 3: break open-vm-tools-desktop-12.1.0-150300.19.1.x86_64 by ignoring some of its dependencies

Choose from above solutions by number or cancel [1/2/3/c/d/?] (c):


Find cause and resolution on support portal

Tags:

open enterprise server

open-vm-tools-desktop

OES

Labels:

Support Tips/Knowledge Docss/Knowledge Docs

Support Tips/Knowledge Docs

Comment List

Recommended

Menu

Open Enterprise Server Tips