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Knowledge Document: CIFS-enabled cluster resources go comatose at target node when migrated concurrently

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Environment

Open Enterprise Server (OES)
OES 2018 SP3
OES 2023
OES 23.4
Cluster Services (NCS)
eDirectory 9.x

Situation

When multiple CIFS-enabled cluster resources migrate or fail over to the same target node concurrently, the state of some CIFS-enabled cluster resources can become comatose at the target node after a significant delay, and the last messages in /var/opt/novell/log/ncs/<RESOURCE_NAME>.load.out of each comatose resource read:

+ exit_on_error novcifs --add '--vserver="<VIRTUAL_SERVER'S_NCP_SERVER_OBJECT>"' --ip-addr=<RESOURCE_IP_ADDRESS>
+ eval novcifs --add '--vserver="<VIRTUAL_SERVER'S_NCP_SERVER_OBJECT>"' --ip-addr=<RESOURCE_IP_ADDRESS>
++ novcifs --add --vserver=<VIRTUAL_SERVER'S_NCP_SERVER_OBJECT> --ip-addr=<RESOURCE_IP_ADDRESS>
Server is too busy to respond within 90 secs, exiting due to timeout
+ local rc=1
+ date
<DATE_AND_TIME>
+ '[' 1 -ne 0 ']'
+ exit 1

Cause

This issue is caused by eDirectory defect OCTCR56A571159.

Resolution

The status of the causing defect OCTCR56A571159 can be tracked at https://kmviewer.saas.microfocus.com/#/OCTCR56A571159

One by one the comatose resources can be brought online again per the following commands:

# cluster offline <RESOURCE_NAME>
# cluster online <RESOURCE_NAME> <TARGET_NODE_HOST_NAME>

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