When trying to rename any folder we are getting error - action cannot be completed because folder or file in it is open by another program

Hi,

    Recently we are seeing this error - whenever we rename any folder we are getting error - action cannot be completed because folder or file in it is open by another program. If I create a new folder, I can rename it. But any existing folder is giving this error when we rename it. Happens with all folder. Tried rebooting the OES server. Still the error is seen.

Thanks in advance for any help

Srinivas

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  • Verified Answer

    +1 in reply to 

    Do you have the Details pane turned on in Windows Explorer?  We had enough issues with the Details pane that I disabled it by default on all our workstations.  Turn it off and see if that resolves the issue.  You could also try turning off the Preview pane.  I left it alone as it usually doesn't cause problems, but who knows if Microsoft changed something.

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  • 0 in reply to 

    Hello Ken Etter,

        Thanks for your reply. It was the Preview Pane which was ON  and the details Pane which caused this this issue. When Preview Pane was switched off and switch to List view then I was able to rename those folders. Don't know whether this is due to recent Windows update or not.

    Just bizzare. Was going nowhere trying to figure this out. (BTW creating new folders and renaming it works for some reason)

    Thanks