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When trying to rename any folder we are getting error - action cannot be completed because folder or file in it is open by another program

srinivaskv

Hi,

    Recently we are seeing this error - whenever we rename any folder we are getting error - action cannot be completed because folder or file in it is open by another program. If I create a new folder, I can rename it. But any existing folder is giving this error when we rename it. Happens with all folder. Tried rebooting the OES server. Still the error is seen.

Thanks in advance for any help

Srinivas

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    As the error says,  something must have that folder open, and it grabs that hook after the server reboot as it reconnects.

    It could be just another Explorer window, it could be an app trying to open or save a file.

    If it is a file open in that folder, it is easy to find. In a browser session,login to NoRM, serverHost/IP:8009, Manage NCP Services, Manage Shares, click on the little info I in front of the volume in question, Open File Information button, the search (Ctrl-F) for the folder in question,  and that will show you who has a file open in the folder.

    That only applies for apps that put a lock on the file and therefor not if they only have the folder open without anything open.  Ex viewing an image with IrfanView doesn't show.

    Knowing the server version would also help in further options.

    ________________________

    Andy of KonecnyConsulting.ca in Toronto
    Please use the "Like" and/or "Verified Answers" as appropriate as that helps us all.

  • 0   in reply to   
    Andy Konecny said:
    It could be just another Explorer window

    I have recently encountered a similar error. I was pretty sure nothing on my workstation had access to the file. Finally, I closed all opened Windows File Explorers then opened a new one. The issue had been resolved.

    __________
    Kevin Boyle,     Knowledge Partner
    Calgary, Alberta, Canada

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