I updated my iPrint appliance yesterday by using the online updates section. There were several security and recommended updates along with the 23.4.1, iPrint Appliance 24.1, and OES 24.1. patches.  After allowing the appliance to complete the installation of all patches (I wish you could select which ones rather than it being an all-or-nothing option) and rebooting, I could access 9443 as well as view my printer list and psmstatus. Unfortunately, when I came into work this morning, no one could print and I no longer can sign in to psmstatus or view the list of printers in 9443.  The list of printers finally displays an RPC error message.  Here is the error message:

com.novell.admin.common.server.rpc.beans.RpcException: com.google.gwt.user.server.rpc.UnexpectedException: Service method 'public abstract com.novell.admin.iprint.server.web.beans.MobilePrinterList com.novell.admin.iprint.client.services.IprintRpcService.getPrintersAndEmailSettingInfo() throws com.novell.admin.common.server.rpc.beans.RpcException' threw an unexpected exception: com.novell.admin.common.datamodel.beans.DataModelException: Failed : HTTP error code : 500
at com.novell.admin.common.server.rpc.utils.RpcUtils.doUnexpectedFailure(RpcUtils.java:28)
at com.novell.admin.iprint.server.rpc.controllers.IprintRpcServiceImpl.doUnexpectedFailure(IprintRpcServiceImpl.java:124)
at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:67)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at com.novell.admin.iprint.server.rpc.controllers.IprintRpcServiceImpl.service(IprintRpcServiceImpl.java:119)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205)
at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:150)
at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:117)
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:895)
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:808)
at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1072)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:965)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006)
at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:909)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799)
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1656)
at com.novell.admin.common.server.web.filters.SecurityControlFilter.doFilter(SecurityControlFilter.java:28)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:337)
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:115)
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:81)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)
at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:122)
at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:116)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)
at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:126)
at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:81)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)
at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:109)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)
at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:149)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)
at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)
at org.springframework.security.web.authentication.www.BasicAuthenticationFilter.doFilterInternal(BasicAuthenticationFilter.java:166)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:223)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:217)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:103)
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:89)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)
at org.springframework.security.web.csrf.CsrfFilter.doFilterInternal(CsrfFilter.java:117)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)
at org.springframework.security.web.header.HeaderWriterFilter.doHeadersAfter(HeaderWriterFilter.java:90)
at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:75)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)
at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:55)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:112)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:82)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)
at org.springframework.security.web.access.channel.ChannelProcessingFilter.doFilter(ChannelProcessingFilter.java:133)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)
at org.springframework.security.web.session.DisableEncodeUrlFilter.doFilterInternal(DisableEncodeUrlFilter.java:42)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)
at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:221)
at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:186)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:552)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:600)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:505)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:234)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.Server.handle(Server.java:516)
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487)
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:555)
at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:410)
at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:164)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883)
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034)
at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: com.google.gwt.user.server.rpc.UnexpectedException: Service method 'public abstract com.novell.admin.iprint.server.web.beans.MobilePrinterList com.novell.admin.iprint.client.services.IprintRpcService.getPrintersAndEmailSettingInfo() throws com.novell.admin.common.server.rpc.beans.RpcException' threw an unexpected exception: com.novell.admin.common.datamodel.beans.DataModelException: Failed : HTTP error code : 500
at com.google.gwt.user.server.rpc.RPC.encodeResponseForFailure(RPC.java:416)
at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:605)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:333)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:303)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:373)
at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
... 114 more
Caused by: com.novell.admin.common.datamodel.beans.DataModelException: Failed : HTTP error code : 500
at com.novell.admin.iprint.datamodel.services.impl.IprintMobileServiceCommunicatorImpl.getGlobalConfig(IprintMobileServiceCommunicatorImpl.java:1282)
at com.novell.admin.iprint.datamodel.services.impl.IprintManagementServiceImpl.isGlobalEmailEnabled(IprintManagementServiceImpl.java:629)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at org.springframework.remoting.support.RemoteInvocationTraceInterceptor.invoke(RemoteInvocationTraceInterceptor.java:80)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:220)
at com.sun.proxy.$Proxy31.isGlobalEmailEnabled(Unknown Source)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.springframework.remoting.support.RemoteInvocation.invoke(RemoteInvocation.java:215)
at org.springframework.remoting.support.DefaultRemoteInvocationExecutor.invoke(DefaultRemoteInvocationExecutor.java:39)
at org.springframework.remoting.support.RemoteInvocationBasedExporter.invoke(RemoteInvocationBasedExporter.java:78)
at org.springframework.remoting.rmi.RmiBasedExporter.invoke(RmiBasedExporter.java:75)
at org.springframework.remoting.rmi.RmiInvocationWrapper.invoke(RmiInvocationWrapper.java:78)
at jdk.internal.reflect.GeneratedMethodAccessor2.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at java.rmi/sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:359)
at java.rmi/sun.rmi.transport.Transport$1.run(Transport.java:200)
at java.rmi/sun.rmi.transport.Transport$1.run(Transport.java:197)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at java.rmi/sun.rmi.transport.Transport.serviceCall(Transport.java:196)
at java.rmi/sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:562)
at java.rmi/sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:796)
at java.rmi/sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.lambda$run$0(TCPTransport.java:677)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at java.rmi/sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:676)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at java.base/java.lang.Thread.run(Thread.java:829)
at org.springframework.remoting.support.RemoteInvocationUtils.fillInClientStackTraceIfPossible(RemoteInvocationUtils.java:45)
at org.springframework.remoting.rmi.RmiClientInterceptor.doInvoke(RmiClientInterceptor.java:360)
at org.springframework.remoting.rmi.RmiClientInterceptor.invoke(RmiClientInterceptor.java:264)
at com.novell.admin.common.server.datamodel.beans.ApplianceRmiProxyFactoryBean.invoke(ApplianceRmiProxyFactoryBean.java:56)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:220)
at com.sun.proxy.$Proxy45.isGlobalEmailEnabled(Unknown Source)
at com.novell.admin.iprint.server.rpc.controllers.IprintRpcServiceImpl.getPrintersAndEmailSettingInfo(IprintRpcServiceImpl.java:148)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:587)
... 118 more

Finally, here is a screencast showing the issue. https://www.loom.com/share/9c66d10267944ff5a7febd258c8f8a77. Any assistance would be greatly appreciated!