You are not alone, this settings is grayed out on my install too. I would open support ticket. 

Hello David,

it seems, this forum isn't managed right by microfocus anymore? No answer after 28 days...

The GWMM Software hasn't got any updates since about two years, i pay for maintenance that doesn't exist...

Thanks  for your reply, now I know "I'm not alone" 

;8-)

Holger

Holger - you are correct, unfortunately.  The stand alone application of Mailbox Management is no longer being maintained.  The functionality has been moved into Groupwise itself.  You will find it in the admin console.  Here is the documentation - https://www.microfocus.com/documentation/groupwise/groupwise-mailbox-management18/.  Please try the steps inside the admin console and if that doesn't work, please open a case.

Pam

Pam -  for me it looks like the documetation from the standalone version.

Also, i can't see that all the functionality is in GW-Admin itself. 

With GW-Admin i am not able to add a proxy, no Junk Mail HAndling, no reset folders and how change signatures (multi-user).

But perhaps I lack the proper documentation to understand.

Rainer

GW-Admin is light years behind Standalone, even not maintained for many years, you are lucky, that you have one.

Pam - The purchase of vertigo, now GMM, was necessary to administer the user mailboxes in a meaningful way. I am currently glad that although gw 18.4 is already installed, GMM still works.
In GW admin I can't create forwarding rules or change them except activate/deactivate existing ones. I also can't copy a rule or category to another mailbox.
And what about the great feature "GWIA Accounting Information", i can't see it in GW-Admin.
So I pay maintenance for many years and not all features are taken.
Is there a timetable when all features will be adopted one to one?
I see it like David, there is still a lot missing to replace the standalone version.

Rainer

The documentation for the GWMM pieces inside the Admin Console can be found here - https://www.novell.com/documentation/groupwise18/gw18_guide_admin/data/admin_user_gmm.html.  As for the junk mail handling, that one is not on the roadmap yet as far as I can tell.  Please go to the ideas community and request it as an enhancement.  Also for any multi user functions.  Right now, it is all on a user by user basis

Please submit all of these via the ideas community so that the Product Manager can make the determination of their addition or not.  Right now the stand alone app is still available but we will not have any updates to it.

Please submit all of these via the ideas community so that the Product Manager can make the determination of their addition or not.  Right now the stand alone app is still available but we will not have any updates to it.

Please submit all of these via the ideas community so that the Product Manager can make the determination of their addition or not.  Right now the stand alone app is still available but we will not have any updates to it.