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Knowledge Document: Unable to create a new address book

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Since upgrading to GroupWise 24.2.0, there has been an issue with creating an address book in the GroupWise 24.2.0 client. In the GroupWise client, when clicking on 'Address Book' and then clicking 'New,' the button appears grayed out and non-clickable.

Products: GroupWise


GroupWise 24.2

Situation

Since upgrading to GroupWise 24.2, there has been an issue with creating an address book in the GroupWise 24.2 client. In the GroupWise client, when clicking on 'Address Book' and then clicking 'New,' the button appears grayed out and non-clickable.

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