OpenText Secure Messaging Gateway

Need to be able to search for dropped messages in the Message Tracker

Kevin Boyle

Description: We have encountered a number of DoS attacks where the connection is dropped. Dropped connections are not scanned so I am unable to search for dropped messages. The message tracker shows this information for dropped connections: Policy:…
- 5 months ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Only scroll the Message Tracker results

Kevin Boyle

The Message Tracker results are displayed below the indicated line. When scrolling through the results, the selected dates and header lines disappear off the top of the page. Please retain these headers and only scroll the Message Tracker results…
- 7 months ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
SMG - Message Tracker - sort on columns

Diethmar Rimser

In Message Tracker there is only an option to sort on date. Customer wants to sort on other columns too.(especially subject).
- over 1 year ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
More details on filters

Diethmar Rimser

I am using text filters - for subject, body, source ... This filter contains a lot of words or phrases. So if this filter has been hit, I want to get an information which word or phrase caused this catch. It does not matter, where I see it. Message…
- over 1 year ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Message Tracker and search for (none)

Diethmar Rimser

In my message tracker I have a great list of inbound and outbound mails. It is easy to find mails with a special subject or a sender or a recipient. But sometimes mails hit my system without a subject or a missing sender. I want to search for these…
- over 1 year ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Filter for TLS Version

Diethmar Rimser

We can filter TLS yes or no and SSL yes or no. But I want to know which TLS version has been used! And I want to monitor for TLS version ...
- over 1 year ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Update Copyright date on SMG Digest Email footer

ebsr_paramedic

currently states "Copyright 2020 Micro Focus"
- over 2 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Add a new filter to count recipients

Diethmar Rimser

It can be helpful to count recipients. Count "To", "Cc" and "Bc". "Bc" does not make sense to count inbound but will be very helpful for outbound mails.
- over 2 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Tracker - please show if a mail has been quaratined!

Diethmar Rimser

I use tracker a lot. Of course a scan result "full" is most interesting. There I see that this mail has been blocked and a lot of scan activities ... However it would be fine to see if this mail has been quarantined. Maybe even to distinguish "admin…
- over 2 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Connection drop tests skipped, interface is not licensed

Diethmar Rimser

Again. And again without any hints or warnings. There is a valid license which should work until 2023! A customer complaint that he does not see any mails in quarantine. So I checked his environment and log files where I detected this "Connection drop…
- over 2 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Add "Dictionary attack suppression rejecting address" to tracker

Diethmar Rimser

Scenario: an inbound mail will be sent to a lot of users. Unfortunately this list of mail addresses is not really up-to-date. So some mails will be rejected (disabled users, deleted mailboxes, ...). SMG is smart and will stop this mail after some tries;…
- over 2 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Enable whitelist and blacklist email processing from the Message Tracker

Kevin Boyle

Unlike a firewall where best practices dictate you block everything and only allow access to specific items, email systems have to allow all messages not specifically blocked. SMG filters can block many types of malware and unwanted email but there will…
- over 2 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
IMAP Scanner Notification for Mailbox Owner/Sender/Reciever

Georg Duees

Issue There is no way to notifiy a mailbox owner of a removed/purged message from his mailbox when the imap scanner is in place. Problem When scanning Mailboxes using IMAP Scanner, there is no way to notify a mailbox or its user of a deleted message…
- over 3 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Filter message tracker and quarantine by trigger, eg spam, or surbl

RaveNet

Would really like to be able to quickly filter results by the trigger such as messages that triggered antispam engine, or the surbl engine instead of just filtering 'Full' then clicking on them one by one to see what trigger(s) they had.
- over 3 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Provide a way to to a message on black list using message tracking

calil

Now that we don’t have that footer link on the bottom of the email message to put a message on the black list, so it’s very difficult to do so and almost impossible if we’re talking about the user’s will, why not to give user the possibility to find that…
- over 3 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Message Tracker must identify "Inverted node logic" filter hits.

Kevin Boyle

This is an example of what might be configured on an outbound filter scan. The filter title and the description in the white box will be the same for each occurrence of the filter. Changing it on one occurrence will change it on all occurrences. Either…
- over 3 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Policy - Interface Control

Diethmar Rimser

There is a service called Interface Control which you can use to set a reply value (2xx, 4xx or 5xx) in case a filter has been hit. In case of 500 SMG usually replies "500 Message denied access due to content filters in effect". Enhance Interface Control…
- over 3 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Sorting on date is not enough

Diethmar Rimser

One of my customers is complaining that he can only sort on date which is not enough for him. Especially subject is important for him. I think he is right!
- over 3 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Display and filter on mail from "name"

Ken Etter

Users are receiving emails that display the from in Groupwise as "company employee" <foreign email address>. We are of course training users that a company employee's name does not mean that the email is valid. They need to look at the displayed email…
- over 4 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Message tracker should show which server has been used.

Diethmar Rimser

I have several environments with more than one SMG server. I.e. a scanner server, two inbound servers, four outbound servers. Message tracker should show which server has been touched ie. for inbound mails or which server has been used for outbound mails…
- over 4 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Message tracker should show quarantine activities.

Diethmar Rimser

Message tracker shows inbound, outbound and a lot of none information. I will get a better view if I click on a tracked mail to found out why it has been blocked (Scan result = full, filter information). That's fine. However it would be nice to see ether…
- over 4 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Remember 'column visability' settings between sessions

Ian Young

I regularly use the 'Sending IP Address' and 'Policy' columns in the message tracker but I have to enable them every time. Please make the column visibility settings stick.
- over 4 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Access the quarantined email information even when the subject field is empty

JRW

Currently, when an email has no subject in the quarantine, it's not possible to access the information window. The idea is to have a way (button, link,..) to access this window other than the subject field. Screenshot_2020-09-10_13-33-46.png
- over 4 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Add Junk email search

MigrationDeletedUser

I'm still getting stuff in my Junk email which, presumably, Microsoft has spotted but SMG didn't. Can we add a method to get SMG to add my junk emails to its blacklist?
- over 5 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas
Add bulk action E-Mail Restriction Report

MigrationDeletedUser

When there's nore than more email reported its a pain to have to shuttle back and forth from Outlook to the browser each time I blacklist something. Can we have a selection checkbox and apply bulk action?
- over 5 years ago
- OpenText Secure Messaging Gateway
- Secure Messaging Gateway Ideas

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The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.