• Is your SMG appliance still getting updates?

    Of course you have to be current with your SMG maintenance but that only entitles you to updates. To actually get the updates you have to register your appliance using a Secure Messaging Gateway Update Channel or Activation key. This key is fourteen…
  • SMG September 2022 upgrade: Product registration fails.

    After running /opt/novell/product_upgrade/prepare.sh script my appliance restarts. I accept the license agreement. I attempt to register the product but get this error: com.novell.admin.common.server.rpc.beans.RpcException: Error: /usr/bin/suse_register…
  • Is SMG a free entitlement with groupwise maintenance?

    Looking for the portal to renew/download SMG license. thanks
  • SMG needs to provide more information about installed licenses.

    Recently, there have been a number of issues involving SMG licenses. For example: The .pem file for SMG, downloaded from the SLD account is corrupt or invalid Licensing issues have caused the SMG appliance to stop scanning email with no warnings…