• ARC-Seal: i=2; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=fail;

    Hi folks, I've been away for a minute, but I'm hoping someone can help with an issue we’re experiencing. Over the last week, an organization that usually sends us emails for many years is seeing their messages blocked. We're running SMG 23.3.8 rpm:1.0…
  • Migrate SMG from 23 to 24 and then add fetchmail on SLES for downloading e-mail from ISP/POP3?

    After having quite some trouble with SLES some months ago migrating SMG from appliance to application was no option for me. I am rethinking this now, because having a fullsize SLES under SMG might give the option to add fetchmail and - maybe - postfix…
  • Debugging a TLS session on error 5.7.1

    Hello, I have a connection to an external SMTP host which is aborted due to missing TLS encryption (571 5.7.1 Session encryption is required). TLS sessions are established to various external systems and to internal systems, only this one. S o I think…
  • Thread to discuss issues with the Message Signature Service

    SMG Update Version: 23.3.6 Released: March 5, 2024 has this enhancement. OCT613057 - Add "at top of message" option to signature service. This can be found in the "Message Signature" service node on the scanner configuration workbench. Diethmar Rimser…
  • Exception handling & RBL filter issues

    This is my RBL filter: When I initially configured it, I did not include connecting IP addresses and wondered why the RBL filter wasn't working. I was told it was a best practice to include connecting IP addresses and, once I did, I began getting…
  • SMG Update 23.4 rpm:1.0.1-493.1 - StartTLS errors

    Hello, I try to implement update version "23.4 rpm:1.0.1-493.1" yesterday. And run in StartTLS errors, seen in smg-smtp log-file. A lot of smtp connection are stopped and so I rollback. Error message: (SMTP)<2> TLS negotiation failed: SSL: (-1…
  • LDAP login - log file?

    Hello, I try to find out a LDAP login problem inside the SMG. Is there a log file which protocol all user logon events? Kind regards, Michael
  • Updates unavailable after update to 7.0.1

    The SMG 7.0.0 appliance was updated to 7.0.1 following the online documentation, patch instructions and messages (including the prepare script) on the appliance. It is not uncommon to see older servers having to update through versions to get to the latest…
  • GMS and SMG: secure connection

    The connection between GMS and SMG can secured by SSL. Is there a documentation about this? Where should the certificates configured? It is necessary to save the cert at the GMS, too? Or did the GMS accept all offered certs? Which services have…
  • Scan external Mails with SMG

    Hello all, we are new th SMG and are trying to make it scan all our mail traffic. But we are experiencing problems with mails that are not scanned at all. We want to scan mails from foreign domains that are not incoming mails. The SMG says they are…
  • smg-1.0.1-376.1 Version: 2023-03-01 Released: March 6, 2023

    Version: 2023-03-01 Released: March 6, 2023 Important information This SMG appliance update includes a critical patch release to Clam AV that addresses a remote code execution vulnerability and a remote information leak vulnerability…
  • Quarantine - detail view broken

    Hello, I see on my installation and also on another, that the detail view inside the quarantine area is broken. If I try to open an blocked message, then a new window is open with an white screen. A detail view inside my browser show my an error …
  • smtp authentication

    According to the docu smtp authentication to groupwise enables user to access their qms. The setting, again according to the docu, is authentication 'auto' for GroupWise. When I enable this and login with a valid email and password, I can see in the…
  • Is your SMG appliance still getting updates?

    Of course you have to be current with your SMG maintenance but that only entitles you to updates. To actually get the updates you have to register your appliance using a Secure Messaging Gateway Update Channel or Activation key. This key is fourteen…
  • Can't deleted SMG monitoring gadget...

    FYI... If more than a single instance of a gadget is open, either in the same dashboard or a different one, it can't be deleted. When you edit the gadget and click on the Delete button the gadget disappears giving the impression it has successfully…
  • 451 Error occurred forwarding data - Ony happens sending to Microfocus

    Hello, Can't answer to any emails from MicroFocus because SMG is always showing "451 Error occurred forwarding data", "Temporary failure sending message to : microfocus.com" and then error delivering emails. Only to MicroFocus. Anyone had something…
  • Rate limit per sender or client IP with SMG or GroupWise?

    Hello, we want to restrict the number of mails a user can send per day (or another time unit), so the spam an attacker can send, using a phished account, will be limited. I didn´t find a setting in GroupWise GWIA to do this, if you can tell me, that…
  • DKIM breaks with Message Signature service

    We've started getting a few customers not receiving our emails and we've narrowed it down to DKIM we believe. It look like SMG is generating the DKIM body hash before SMG adds the corporate signature footer to the email. If we disable the Message signature…
  • How to enable port 49285 using virtual host and point to qms page? SMG (Version: 2021.12.3)

    I have an SMG (Version: 2021.12.3), scheduled digest email that included a message release button. But the link is https://ServerAddress:49285. The port number is not listening. I follow the step to create a virtual host for port 49285. https://support…
  • SMG September 2022 upgrade: Product registration fails.

    After running /opt/novell/product_upgrade/prepare.sh script my appliance restarts. I accept the license agreement. I attempt to register the product but get this error: com.novell.admin.common.server.rpc.beans.RpcException: Error: /usr/bin/suse_register…
  • What SMG rule would you use to block this type of spam

    here is it: Return-path: <directorpayment02@gmail.com> Received: from mail-oo1-f46.google.com (me [IP]) by me with ESMTP; Tue, 23 Aug 2022 08:44:56 -0400 Received: FROM mail-oo1-f46.google.com (209.85.161.46) BY me WITH ESMTP FOR [ me ]; Tue, 23 Aug…
  • SMG: Only useable on a VMware ESXi, not useable/supported at an M$ Hypervisor?

    I assume it is possible to convert the image. And it should supported, too. But the documentation <www.novell.com/.../t4g8q11hzdzt.html> shows only ESXi as a possible basis.
  • Are you getting notifications?

    I'm trying to sort out an SMG issue and hope someone can shed some light on what may have happened. I remember a discussion about SMG notifications when this idea was posted. https://community.microfocus.com/collaboration/gw/groupwise/smg/i/smg_ideas…
  • smtp host domain issue

    In SMG on the SMTP interface we have two settings: SMTP Banner - this is the part that should follow the 220 message after connecting to this server SMTP Host Domain - this is in the 250 response to a HELO. In my opinion the first should contain…
  • SMG "Collected/Stored Mail" option.

    Hello All: Has anyone actually implemented and tested the Organization/Policy Management > Stored Email Policy > Policy? How did you do it? How often does this feature or filter fire to scan stored mail in the event SMG misses the prohibited message on…