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  • How to block webacces login

    HI, Can someone tell me how to block Webacces logins for specific users, groups or genue for all. I found webacc.cfg file and edit it with notepad, to see what is inside and found this line: #UserAgent.deny= and dont know how to deny. Should I state…

  • Is there an upgrade for WebAccess from 18.2? It's causing my users issue sending emails to GMAIL with signature.

    https://portal.microfocus.com/s/article/KM000005717?language=en_US Based on this article, I need to look to upgrade our WebAccess version. Our desktop version is 18.3.1. WebAccess version 18.2. Any information regarding upgrad will be greatfully…

  • GW Webaccess Apache2 needs to be manually started after reboot

    GW 18.3.1 Build 137846 OES 2018.8 / SLES 12.5 Whenever the server is rebooted the Webaccess web interface does not automatically start. I have to run "rcapache2 start" followed by the SSL passphrase in order to start the service. Then the Webaccess…

  • The money wheel is broken ...

    Hello, GW-WebAccess is EOL. The new product to achieve a connection to GW via Web is called GWWEB. To run (the latest) GWWEB you have to use the latest GW-Version 18.3.2. But GWWEB does not contain any malware protection. SMG (Secure Message Gateway…

  • Tids for the Collaboration products and the Log4j vulnerability

    All, We have been asked by the security team to get these tids published as soon as possible. Currently they have just basic information but we will be adding to them during the day as we get updates so feel free to check back every now and then for…

  • Webaccess 18.2 config

    We've upgraded to 18.3.1 on everything except Web Access which 18.2 (so not docker). And some users with larger mailboxes are complaining that WA locks up for a around a minute when opening a couple of emails. I saw this behaviour until I cleaned out…

  • D114 Bad personal or system group

    Using Webaccess 18.2.1 137289 and also occurs on GroupWise Web . POA Version: 18.3.1 POA Build: 137832 Application Version: 18.3.1 Application Build: 137826 User is trying to send to a personal group (lets call it External) that contains 9 other groups…

  • GW18.3.1 WebAccess

    Use GW 18.2 and GW-WebAccess (not GW-Web). Because GW-Web is not usable for us, we stay on WebAccess until now. When upgrade the GW-Environment to GW18.3.1 it is recommended to upgrade the GW-Components (named 'GroupWise Server' in the installer) of the…

  • Docker branding

    Hello, does there exist an easy way to change the layout of the GW docker login page (grafic, typo, colors)? Holger

  • GWWeb Access Iphone versus Ipad - no Checkbox

    Has anyone noticed that the Checkbox on left of email subject line (permitting multiple operations such as Delete -at one go) presents/displays on iPhone. But not on a 12 inch Ipad - therefore requiring individual deletes. Thoughts?.

  • What does and doesn't work with wildcard certificates

    It is time for us to renew the GoDaddy wildcard certificate that we have used in the past for our Web site and the GW mobility server. I would like to use this wildcard certificate for multiple servers and processes (so we don't get the untrusted SSL…

  • New web client - autosave - strange behavior

    One customer complains that the new web client shows a strange outcome using autosave. I have checked autosave in my environment using the new web client. If I create a new mail , I see that this mail will be autosaved to folder work in progress. Every…

  • Web Access and LDAP grace logins

    We want to tighten password policies for our users and I am checking the effects for users whose passwords will be expired. I found that GroupWise WebAccess will not work even if there are grace logins available. Web Access shows a message "The LDAP authentication…

  • 9520 Server Memory too low Gw 18.1.1 Sles 15 SP1

    Recently deployed a new SLES 15 SP1 box for Webaccess, running 18.1.1. For the last few weeks, every week we seem to be getting an 9520 Server Memory too Low error. Restarting tomcat fixes it for a short while. Is this issue addressed in 18.2.1? I know…

  • WEB IE Support

    We just spun up the latest version of the new WEB application. It doesn't appear to support IE at all. Is there a way to redirect IE requests to the old webaccess application? I know this is a long shot but IE is still used at our organization.

  • GWEB setup

    Ok have been tinkering with this. Here is the issue. I want to run this on a secondary ip address. Groupwise is running in a clustered environment. Even webacc is clustered. The issue I am seeing is that it does not even run on the secondary ip. It wants…

  • GW Web & LDAP password expired.

    Running the lasted GW web as of July 17 2020. Users that there e-Dir LDAP password has expired, GW web does not tell the user their password has expired and to change it. Then they run there account out of grace logins and locks there account out. Is…

  • Webaccess and SSL/TLS

    Hi, New versions of "Internet Explorer", "Chrome" and "Firefox" have issues connecting to a GW webaccess server, in that they report weak encryption for HTTPS ... some websites suggest changing the /etc/apache2/vhosts.d/vhost.d-ssl to remove SSL and replace…

  • opening emails in webaccess

    Hi All, Does anyone have this issue? Using webaccess users scroll down below and open email/s, once they open the email the page is refreshed back to the top. Quite frustrating as users need to scroll back to the email they are trying to open. Version…

  • GroupWise WEB Ports

    What ports are required to be open on the new WEB application server? The installation docker documention mentions port 9710 for the admin service. Is that is? Or are the same ports as webaccess required? Thanks Jeremy

  • gw webmail Error 403

    Hello, I currently have installed GroupWise 2014 R2 sp3 web access in my SLES 12 sp 5. Installation and certificates are completed but upon browsing it displays and Access forbidden - error 403 this is a test server. Thank you and regards, Lyle

  • webacess connects via https

    Hi All I have been getting this error: "Your post office is unavailable. The Post Office Agent might not be configured for SOAP. Please contact your system administrator." I checked the logs and found the below error: <SOAP>, -, INFO, USERNAME, Unable…

  • gw mails not sending locally

    Hello, we are experiencing a problem if we use the thunderbird application with a pop3 or IMAP connection we cannot send any emails but using the gw client or the gw webacc we can. if we also send emails locally we cannot seem to receive it using thunderbird…

  • GW Webaccess Attachment Size Limit

    I thought I would share a quirk I learned this morning with Webaccess (18.2) behind an Nginx webproxy. Webaccess users were seeing an effective attachment limit of 1M. In my testing, when I would try to attach anything above 1M, nothing would appear in…

  • Error starting new listner Missing SSL certificate for admin service listener:

    GwAdminService [ERROR] Error starting new listener Missing SSL certificate for admin service listener: rcgrpwise status Checking status [gwadminservice] running Checking status [sitadom2] running Checking status [sitapoa2.sitadom2] running Checking status…

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