• Mobility WARNING error in groupwise-agent.log

    Am in the process of cleaning and checking up the GroupWise system in preparation for the upgrade to 24.3. We are currently running 18.4.2. Have had disk issues and think they are finally resolved. After running the trash collection routine each night…
  • Connection problems to GroupWise Mobility Service with Samsung Email app

    Hi. We have problems with Samsung app Email connectivity to GMS similar described in this KB7024437. https://support.microfocus.com/kb/doc.php?id=7024437 "What typically get changed is login name being swapped by email address and also Exchange…
  • GMS ignores Group-membership

    Hi, we are about to move all our users to new GMS-Servers, but the new GMS igores the users in the new created groups. Environment: GMS 23.4 (Build: 1072) with GW 18.4.2 Any Ideas out there? Greetings from rainy Germany..
  • Groupwise Mobility - mails with attachement resent multiple times

    Hi all, we currently have a couple of cases reported by our users that mails with image attachements got resent multiple times. E.g. the last mail reported got sent 24 times in total. Sender was a mobility user (Gmail App), recepient was an internal…
  • Groupwise Mobility Server doesn't sync one specific calendar

    Hello, we use GW18.3. One calendar that is placed in a ressource and shared with 50 users. It will be shown well in GW-Client and Webinterface. On devices using GW Molility Server no one of the entries will be shown. I used GW-admin to repair…
  • Groupwise Mobility shows only old email contacts

    Hello, since several month we are migrating our domain and the email addresses. ...@olddomain.de will change to ...@newdomain.de In gwadmin I changed the primary address format to @newdomain.de, in GW-Client the old address will not longer be used…
  • Migration to GMS 18.4.2 987 - sync issues

    Anyone else have a failed or clustermess of a migration to GMS 18.4.2 987? We migrated one server last week, to build 18.4.1 931 - no big issues, some users had to be re-initalized etc,but the migration went fairly smoothly, We migrated to this new…
  • New install of GMS 18.4.1 - dashboard blank

    New server built SLES 15 SP2, upgraded to SP4 for GMS. Installed GMS 18.4.1 Build 931 Logged in, everything is running - but dashboard is blank? Checked server and all services running. Tried dropping the database for dsmonitor as per KB 7014923…
  • Can't login to Mobility web console from diferent WS

    I can log in to a web console from a network related to the one where the server is connected. 10.166.11 to 10.166.12. I can see the login page from the server on another ws, but from different browsers, the login button doesn't work.192.168.0 network…
  • Event Configuration list shows lots of entries

    Running new 18.3.2 Build 470 mobility server against 18.3.1 build 139426 GroupWise system. I watched the Mobility server video on YouTube and it said that you should only see a few entries in the POA Event Configuration list for a user and only for a…
  • Correct SLES 15 SP2 config for GMS 18.3.2

    I am trying to set up a new Mobility server on VMware 6.7 to take the place of the old one on a GW 18.3 system. I was able to get a license for SLES 15 and download it. Now during installation there are questions that I have not encountered before. So…
  • Tids for the Collaboration products and the Log4j vulnerability

    All, We have been asked by the security team to get these tids published as soon as possible. Currently they have just basic information but we will be adding to them during the day as we get updates so feel free to check back every now and then for…
  • Patching a server hosting GMS

    For years I have been patching my SLES servers with a cronjob: 15 06 * * 1-5 root zypper up -y -t patch --skip-interactive Every server gave me an email each morning that I reviewed. Occasionally I had to do kernel updates by hand. However…
  • New mobility server, no devices registered

    I have installed a new SLES15SP2 server with mobility 18.3.2. Started from zero. Connected to the GW system etc. setup up SSL certificates, added admin user etc. Users connect to the system with their mobile devices and sync goes perfect. No problems…
  • Stuck sync events

    There's users with a lot of pending ConsumerEvents and there's a sync event that has been stuck for days. This caused alot of issues with Mobility. We have been getting below warnings "Events From Devices Ready For GroupWise: There is a large…
  • Mobility Appliance

    As I read through the install requirements for Mobility I read : NOTE:Mobility is not supported on OES. Since Suse Licences are no longer included in the Workgroup Suite, howto proceed with this ? Would Mobility be available as an appliance model ?
  • What does and doesn't work with wildcard certificates

    It is time for us to renew the GoDaddy wildcard certificate that we have used in the past for our Web site and the GW mobility server. I would like to use this wildcard certificate for multiple servers and processes (so we don't get the untrusted SSL…
  • Going from one Mobility server to two - splitting users

    I've posted about this in August, (thank you for all the help) but seeing as our environment will be a bit different with two mobility servers, I am just looking for input on the best way to migrate these users. Currently, we have one mobility server…
  • GW Mobility Service long time till mails available

    Hy i have a problem, what ist for many month, but i have not time to solve it. We implemented an GW Mobility Server to our GW18. Ther hole thing work, but it thakes very long, till new mails availible at the cellphone / Outlook, but if I send an mail…
  • POA high number of events an issue?

    Looking at my GW 2018.2 POA on the SOAP event configuration list, I see all the users, most of which have a high number of events (over 1000) listed. Is this normal? We do have a 2018 Mobility server connecting to the POA. I seem to remember a procedure…
  • GMS: Explanation / HowTo for maintenance?

    A PIM without mobile accessability is out of time. So we have GMS for GW. GMS needs some maintenance. So we have had dsapp. But dsapp does not run if the OS of GMS is SLES15.1 or newer. I am not able to migrate dsapp (it is on GitHub) So I have to do…
  • Groupwise mobility - Events from GroupWise Pending Conversion to Mobile climbs..

    Running GroupWise Mobility Server 18.2.1. Build 544.  Sles 12 SP 5 . We have 412 devices on this server. Our GW system is  running 18.1.1. 133172 Lately, every few days the mobility server will slow down processing of events and the  Events…
  • High GW utilization with Mobility server

    I have a GroupWise 2018 SP 2 system running on OES2018 SP! and a new GroupWise 2018 SP1 mobility server running on SLES 12 SP4. The GroupWise server has 2 vCPUs on a VMware 6.7 server with latest patches. I just moved to the new mobility server from an…
  • Problem configure user

    Hi all User can't sync on Mobility I checked /var/log/datasync/connectors/groupwise-agent.log, and shows below; 1. Failed to configure user username 2. Problem configuring user. Exception: ns0:EventType instance has no attribute 'ItemForward' 3.2020-07…
  • GMS - GroupWise Sync Agent agent has stopped responding.

    Hi Guys, The GMS runs for about 1 day, then the GroupWise Sync Agent ends. If I then stop GMS on the console, it takes a long time. I found a systemd dump entry in the /var/log/message. Is there a problem with Python again? GMS: Version: 18.2.1 Build…